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INFINITI of Ontario - Service Center

Ontario, CA

4.8
439 Reviews

439 Reviews of INFINITI of Ontario - Service Center

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August 14, 2024

Can not say enough about how GREAT this dealership is! Had a problem show up, and they immediately got my car in and took care of it. I live in the desert and with the heat here, any thing can become an More

by Indio,Q70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cordy Cerami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Attalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denia, receptionist, Dave
Aug 16, 2024 -

INFINITI of ONTARIO responded

G, You are the BOMB! Thank you as always for your incredible kindness and years of friendship. The entire staff always looks forward to being able to serve you. Until next time, Cordy

July 16, 2024

From Denia, to Olivia, But most of all Andrew who is so special and so willing to do what ever is right to make a customer happy. All who work with Cordy who is one of the best! He has the best team arou More

by Indio,Q70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cordy Cerami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Attalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denia
Jul 17, 2024 -

INFINITI of ONTARIO responded

Thanks mom... Your loving son Cordy

July 11, 2024

Excellent Service, always choose Infiniti Ontario Ca. for my service needs. john was exceptional and had good knowledge More

by anhernandez60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

INFINITI of ONTARIO responded

Thank you for the 5 stars review and kind comments about John in our service facility. I will share your post with John and I know how much he will appreciate it... Thank you again, Cordy Cerami

June 30, 2024

Olivia is always very professional, friendly, fast and efficient…She goes above and beyond for us and we appreciate her so much. I have always came to her with all my service needs. Everyone else is usual More

by MariaG.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

INFINITI of ONTARIO responded

Maria, Thank you for taking the time to post your 5 stars review and your kind words about Olivia. I will be sure to share your accolades with Olivia and the rest of the service team, I know how truly grateful they will be... Thank you again, Cordy Cerami

May 27, 2024

I have been complaining to the service department since August, 2022 about wind noise coming through my passenger side window. I replaced my cracked windshield in December 2023. Now infinity service is t More

by Diane_Lovins
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Alcantar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Leon
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

INFINITI of ONTARIO responded

Diane, I understand that you are currently working with Tony, and it appears that we will be addressing your concerns in the near future. Thank you giving us the opportunity to rectify your concerns and we look forward to a positive outcome... Thank you again, Cordy Cerami

March 21, 2024

Infiniti of Ontario has the most professional staff and always provides excellent service! They go above and beyond to ensure that they address concerns related to my vehicle and for this reason, there is More

by TBilal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

INFINITI of ONTARIO responded

Thank you for the incredibly kind accolades. I will be sure to share your comments with Olivia and the entire service team, and I know how truly grateful they will be... Thank you again, Cordy Cerami

March 14, 2024

Saul is the best! He helped me lease my first QX60 6 years ago , and this one. He knows his stuff 😊 More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

INFINITI of ONTARIO responded

Kim, Thank you for the kind post about Saul and your recent purchase experience. Saul will be very pleased when I share your post with him. Thank you again, Cordy Cerami

March 14, 2024

Thank you for always being professional and fast, Maritza was great accommodating my auto service needs. I definitely recommend this dealership More

by ayalamanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

INFINITI of ONTARIO responded

Thank you for the recommendation and very kind post. Our team always appreciates a great 5 stars review. I will share your post with Maritza and I know how grateful she will be... Thank you again, Cordy Cerami

March 05, 2024

John Yarber took great care of me and the service I received was excellent. Thank for explaining my service needs and helping me understand what the best care for my vehicle would be. You are more than More

by iluvmy2grands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

INFINITI of ONTARIO responded

Genine, Thank you for you incredibly kind post about John and your recent experience in our service department. John will be very grateful when I share your accolades with him... Thank you again, Cordy Cerami

March 03, 2024

Thank you Maritza for helping get servicing on my Q50. She estimated about a year ago what it would cost to install 4 new tires and kept that same cost. I've purchashed two vehicles at this dealership and More

by stibay2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

INFINITI of ONTARIO responded

Thank you for the kind post. I will make sure to share your comments with Mariutza and I know how much she will appreciate it... Thank you again, Cordy Cerami

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