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INFINITI of Ontario - Service Center

Ontario, CA

4.8
450 Reviews

450 Reviews of INFINITI of Ontario - Service Center

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January 11, 2025

Want to give kuddos to Service Department Jocelyn Santos, from the minute I drive up she was there waiting for me. What outstands from this beautiful lady she knew exactly who I was and what I like to do whi More

by Mabeltorres76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joselyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

INFINITI of ONTARIO responded

Mabel, Thank you for the kind words and acknowledging our team member Joselyn. I will be sure to share your post with her and I know how truly grateful she will be. Thank you again, Cordy Cerami

January 08, 2025

Olivia and the other service staff at Ontario Infiniti are professional and courteous. The estimates are always accurate and service is completed within a timely manner. Thank you Ontario Infiniti for the More

by Kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

INFINITI of ONTARIO responded

Kb, Thank you for taking the time to post your thoughts on Olivia and the service team. The entire Ontario team always truly appreciates a great 5 stars review... Thank you again, Cordy Cerami

January 02, 2025

Ontario Of Infiniti by far is the best Dealership around. Best employees ever!!! And Cordy the Manager is the best!!! More

by haydebi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cordy Cerami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

INFINITI of ONTARIO responded

HayDebi, Thank you for the kind post. Say hi to the "big guy" for me. See you soon. Cordy Cerami

December 29, 2024

Once again Infiniti of Ontario never fails to deliver the best of the best! They are honest, caring, and I never have to worry that what ever has to be done will be done! Never worry that they will try to More

by Indio,Q70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cordy Cerami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Attalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

INFINITI of ONTARIO responded

G, Thank you for the 20 plus years of continued support and for always being supportive to the entire team. We are wishing you a blessed and healthy new year and we always look forward to your next visit. Your loving son, Cordy Cerami

December 29, 2024

Olivia as always is top notch. Bringing multiple cars for over 10 years. She is a pleasure to work with and a phenomenal person! More

by Aqua ray
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

INFINITI of ONTARIO responded

Aqua, Thank you for the 5 stars post. The entire team always loves a great 5 star... Thank you again, Cordy Cerami

December 12, 2024

Andrew, Mike, and the entire service team have provided me exceptional service and customer support. As a long-time customer, they've kept me up to date on my vehicle's needs and given me complete confiden More

by Lloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Attalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joselyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

INFINITI of ONTARIO responded

Lloyd, Thank you for your continued support and taking the time to post your kind comments. You have mentioned too many names to repeat, but you can count on me sharing your accolades with the entire team... Thank you again, Cordy Cerami

November 30, 2024

I live in Anaheim but l don’t mind going to Ontario to get my Qx50 serviced due to the great costumer service from Jocelyn and service staff. More

by epistle.thatch-0t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joselyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

INFINITI of ONTARIO responded

Thank you for coming out from Anaheim and taking the time to post your very kind review. I will be sure to share your post with Joselyn and the team, I know how truly grateful they will be... Thank you again, Cordy Cerami

November 22, 2024

Infiniti of Ontario has been a great location to have my QX50 serviced. They are accommodating with setting appointments, always have a friendly face to greet me, and get the work done timely. Maritza More

by judychildsg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

INFINITI of ONTARIO responded

Judy, Thank you for your incredibly kind post about Maritza and John. It is a team effort by all. I will make sure to share your comments with them and I know how truly grateful they will be... Thank you again, Cordy Cerami

November 21, 2024

I recently brought in my 2019 QX50 for maintenance, and I want to recognize Brooke R., my service advisor, for her exceptional service. She provided outstanding support throughout my visit, taking the time t More

by LeoH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

INFINITI of ONTARIO responded

Leo, Thank you for the incredibly kind accolades about Brooke and your recent service experience. I will be sure to share your comments with Brooke and the team. I know how truly grateful they will be... Thank you again, Cordy Cerami

November 21, 2024

Needed service for my QX50. Service rep J. Yarber gave me exceptional treatment. I was able to get appointment right away, and was thorough. Will continue going to this dealersh More

by Shawn Tampio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

INFINITI of ONTARIO responded

Shawn, Thank you for your kind post. I'm glad that your service experience was everything you expected. I will make sure to share your post with John and the service team, I know how much they will appreciate it... Thank you again, Cordy Cerami

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