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INFINITI of Ontario - Service Center

Ontario, CA

4.8
470 Reviews

470 Reviews of INFINITI of Ontario - Service Center

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June 24, 2025

Olivia has been my go to Service Advisor for the past 5yrs I've been bringing my vehicle for Service. She's awesome and the environment is very welcoming, relaxing & clean. Thank you Olivia and mgmt team More

by amotherslove1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Alcantar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Leon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Longridge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

INFINITI of ONTARIO responded

Thank you for the kind posts, our entire team loves all the kind words... Thank you again, Cordy Cerami

June 22, 2025

Mike had the great attitude willing to help any one As a customer I fell thanks for the excellent service More

by Lpisabel8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

INFINITI of ONTARIO responded

Thank you for the kind words and 5-star post. Mike and the entire team always love a great 5 star... Thank you again, Cordy Cerami

June 16, 2025

Thank you Brooke, for setting such a high standard for customer service and for going above and beyond to ensure every detail of my car’s maintenance was handled with quality. It goes without saying that More

by LeoH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

INFINITI of ONTARIO responded

Leo, Wow, thank you for such an eloquent and detailed compliment about Brooke. I know how truly grateful she will be when I share it with her... Thank you again, Cordy Cerami

June 13, 2025

In a world where it is very hard to find good customer service anymore, I must say...... John in service knocked it out of the park!! He was a pleasure to work with but most of all very tenitive and did a More

by JHUNDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

INFINITI of ONTARIO responded

Thank you for the incredibly kind words about your recent experience with John in our service department. I know how truly grateful John will be when I share your post with him... Thank you again, Cordy Cerami

June 08, 2025

I take my car to Ontario Infiniti to get Maintenance service done, And I must say the customer service here is awesome. Mr. John is so attentive at making sure the needs of the customers is met thank yo More

by Zena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yarber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

INFINITI of ONTARIO responded

Hi Zena, Thank you for your feedback and the 5 stars review. We are glad that you're back on the road with your QX60. See you next time. Regards, Andrew A.

June 03, 2025

We were very pleased with the recent service completed on our 2018 QX80 and our Service Advisor Mike who was very professional and helpful. It was also very helpful to have the free Lyft service to a nearby More

by Art F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

INFINITI of ONTARIO responded

Hi Art, Thank you for posting this 5 stars review. We are beyond grateful. Regards, Andrew A.

May 31, 2025

Brooke’s very personable and empathetic approach on addressing my specific car service requests impressed me to come back again. More

by francis.villamor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

INFINITI of ONTARIO responded

Francis, Thank you for taking the time to post your kind words about Brooke and the 5 stars review. I will be sure to share your accolades with Brooke, and I know how truly grateful she will be... Thank you, Cordy Cerami

April 28, 2025

No hassle, short wait time to purchase. Jorge, TJ and team were great. Satisfied customer. Will recommend dealership to help make your next dream car purchase. More

by Karter37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Ranger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Karter37 responded

Thanks again Jorge⭐️⭐️⭐️

May 02, 2025 -

INFINITI of ONTARIO responded

Thank you so much for the 5 stars. We truly appreciate it. Regards, Andrew A.

April 17, 2025

Always a pleasure to walk in this facility. Very clean and everyone is very friendly. Mike Longridge was my service consultant this trip and he did a great job. More

by Jose c valdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joselyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

INFINITI of ONTARIO responded

Jose, Thank you for taking the time to post your 5 stars review and kind comments about Mike on our service team. I will make sure to share your post with Mike and the team, I know how much they appreciate a great 5 star... Thank you again, Cordy Cerami

April 04, 2025

I have always had a GREAT experience in the service department, 11 years to be exact. Olivia Leon has always been there for me when I needed her regarding my vehicle, she is the best. More

by Q50 Lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

INFINITI of ONTARIO responded

11 years, wow thank you for your continued support and loyalty and for taking the time to post your 5 stars review. Olivia will be very grateful when I share your kind words with her... Thank you again, Cordy Cerami

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