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INFINITI of ONTARIO

Ontario, CA

4.9
2,272 Reviews
OUR MISSION We are a values-driven automotive retailing company, committed to doing Right Things Right, while caring for our employees and our customers. OUR VISION To revolutionize automotive retailing through integrity and excellence in everything we do.
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2192 Inland Empire Blvd

Ontario, CA

91764

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Showing 2,272 reviews

November 29, 2023

Outstanding customer service from the beginning of the purchase, until the delivery. In addition, the dealership continues to follow up to make sure I am understanding the new vehicle. More

by viviennejm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Lopez, Luis Cruz
Dec 01, 2023 -

INFINITI of ONTARIO responded

Thank you again, Vivienne for your incredibly kind comments and taking the time to post them... Cordy Cerami

November 26, 2023

Great service fast and efficient service very friendly and professional Mike was very helpful transparent made sure I knew that was going on and what time frame they would be finished More

by mjack_269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Longridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

INFINITI of ONTARIO responded

Thank you for taking the time to post your 5 stars review and your super kind comments about Mike and your recent service experience. I will be sure to share your post with Mike and the rest of the service team, I know how much they will appreciate it... Thank you again, Cordy Cerami

November 24, 2023

Truly exceptional experience John Yarber was a tremendous help He went above and beyond to make sure everything was complete as for what I went to have serviced on my vehicle I will be definite More

by timothy.j.tighe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yarber
Nov 30, 2023 -

INFINITI of ONTARIO responded

Timothy, Thank you for the super kind accolades regarding John in our service department. I will make sure to share your comments with him and the rest of the team, I know how truly grateful they will be... Thank you again, Cordy Cerami

November 23, 2023

Jorge Aragon was very honest and friendly and accommodating to my needs and financial capability. TJ Boldt went out of his way to explain the finance contract More

by Dina L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Aragon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Boldt
Dec 04, 2023 -

INFINITI of ONTARIO responded

Hi Dina, Thank you for the review. We appreciate you taking the time. Hope that you enjoy your Q50. Regards, - Andrew A.

November 20, 2023

Saul was very thorough and communicative which allowed me to buy my dream car. I also want to thank Erick and the Luis in the finance team that helped make this dream a reality. 100% recommend them. More

by Behnam Ashtari Rad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Lopez, Eric Delapena, Luis Cruz
Nov 23, 2023 -

INFINITI of ONTARIO responded

Behnam, We are all very pleased to be able to fulfill your dream car request. I will be sure to share your accolades with Eric Luis and Saul, I know how truly grateful they will be. Enjoy your new car... Thank you, Cordy Cerami

November 19, 2023

I went in to purchase my Qx60 in May of 2023. Jorge helped us out with our puchase. He was very knowledgeable with my car option. He knew what he was saying and added a few stories to go along. More

by claudia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Aragon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

INFINITI of ONTARIO responded

Claudia, Thank you for your continued support and for taking the time to post your incredibly kind comments. I will be sure to share your accolades with the entire team, I know how truly grateful they will be... Thank you again, Cordy Cerami

November 16, 2023

Very impressed with the whole process quick and easy. My husband works for a different manufacturer and he was impressed as well. More

by sarabiarob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Attalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miki Takasaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Velasco, TJ Boldt
Nov 21, 2023 -

INFINITI of ONTARIO responded

Thank you for taking the time to post your 5 stars review. The entire team always appreciates a great review... Thank you again, Cordy Cerami

November 10, 2023

This dealership is wonderful great service I would recommend to everyone and my coworkers for sure More

by johnmoorer5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Lopez
Nov 14, 2023 -

INFINITI of ONTARIO responded

John, Thank you for the recommendations and kind words. I will share your post with Saul and the team, I know that they will truly appreciate it. Enjoy your new ride... Thank you again, Cordy Cerami

November 05, 2023

Saul was very patient, knowledgeable very friendly not once did we feel rush he explain all the details for all car we test drove.We had a good experience with our purchase and I would highly recommend Sa More

by fonzy04031968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Lopez, Saul Lopez
Nov 10, 2023 -

INFINITI of ONTARIO responded

Fonzy, Thank you for the super kind accolades regarding Saul and your recent experience. I will be sure to share your comments with Saul and the team, I know how much Saul and the team will appreciate it... Thank you again, Cordy Cerami

November 05, 2023

My service person was very professional. When I got to the dealer to drop off my car, they had a loaner ready for me and she kept me updated as to the status of my vehicle getting repaired More

by lewis.jude67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Aguillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

INFINITI of ONTARIO responded

Lewis, Thank you for the 5 stars review and acknowledging our team member Maritza. I will make sure to share your post and accolades with Maritza and I know how truly grateful she will be... Thank you again, Cordy Cerami

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