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INFINITI of ONTARIO
Ontario, CA
2,264 Reviews
OUR MISSION
We are a values-driven automotive retailing company, committed to doing Right Things Right, while caring for our employees and our customers.
OUR VISION
To revolutionize automotive retailing through integrity and excellence in everything we do.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,264 reviews
June 03, 2025
We were very pleased with the recent service completed on our 2018 QX80 and our Service Advisor Mike who was very professional and helpful. It was also very helpful to have the free Lyft service to a nearby our 2018 QX80 and our Service Advisor Mike who was very professional and helpful. It was also very helpful to have the free Lyft service to a nearby location we went to while waiting for our vehicle to be ready. and best of all :) our QX80 looked like brand new with the great wash and detail job they did on it so thank you to the Infiniti of Ontario team!! P.S. we also love the method of communications with the estimate and service updates sent to our phone WITHOUT having to download an app, it made the service work easy to view as they provided photos as well, thought that was very cool... Art and Jill, Canyon Lake, CA More
by Art F.
Employees Worked With
May 31, 2025
Brooke’s very personable and empathetic approach on addressing my specific car service requests impressed me to come back again. addressing my specific car service requests impressed me to come back again. More
by francis.villamor
Employees Worked With
May 28, 2025
Everyone at Infiniti of Ontario was very nice and helpful! Jorge was especially knowledgeable and professional. He answered all of questions during the process and took the time to explain the car’ helpful! Jorge was especially knowledgeable and professional. He answered all of questions during the process and took the time to explain the car’s functions. He gave us his phone number and told us to call if we have any questions after driving the car home! Great service and would highly recommend this dealership! More
by moz7
May 27, 2025
The process was smooth from test drive to closure. Great hospitality as well. Took advantage of 1.9% interest and MSRP. Great hospitality as well. Took advantage of 1.9% interest and MSRP. More
by dgwoodley
May 20, 2025
Fantastic experience over the phone working with Jazmen Leon. Her patience, professionalism, and willingness to work with us won us over. We had a competing offer from another dealership offering the same Leon. Her patience, professionalism, and willingness to work with us won us over. We had a competing offer from another dealership offering the same price and options on the same vehicle, but a year newer. We chose going with Ontario because of our positive experience with Jazmen and wanted her to win our business. TJ Boldt in the finance department was thorough and straightforward which we appreciated. He did not haggle us or push us toward upsells that we clearly were not interested in. More
by gabriel.i.rhiza
Employees Worked With
May 08, 2025
Jorge was just great ! Friendly, helpful, patient, and spent a lot of time explaining and setting up our new car. Friendly, helpful, patient, and spent a lot of time explaining and setting up our new car. More
by rlccmc2
May 03, 2025
Satisfied with my new car! ! Jorge Aragon was EXCELLENT! Great customer service 10 out of 10. ! Jorge Aragon was EXCELLENT! Great customer service 10 out of 10. More
by eddyluna951
Employees Worked With
April 28, 2025
No hassle, short wait time to purchase. Jorge, TJ and team were great. Satisfied customer. Will recommend dealership to help make your next dream car purchase. Jorge, TJ and team were great. Satisfied customer. Will recommend dealership to help make your next dream car purchase. More
by Karter37
April 17, 2025
Always a pleasure to walk in this facility. Very clean and everyone is very friendly. Mike Longridge was my service consultant this trip and he did a great job. Very clean and everyone is very friendly. Mike Longridge was my service consultant this trip and he did a great job. More
by Jose c valdez
