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INFINITI of ONTARIO
Ontario, CA
2,246 Reviews
OUR MISSION
We are a values-driven automotive retailing company, committed to doing Right Things Right, while caring for our employees and our customers.
OUR VISION
To revolutionize automotive retailing through integrity and excellence in everything we do.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,246 reviews
February 21, 2025
I was charged for oil changes when I had contract. When I realized what happened. Service mgr got my money refunded. I’m waiting for a response from the Finance manager to have the balance of my con When I realized what happened. Service mgr got my money refunded. I’m waiting for a response from the Finance manager to have the balance of my contract refunded since the car has been sold. More
by momkoller
February 19, 2025
Brooke in the service department is the BEST! !! Her compassion and kindness is well felt. I feel comfortable and confident in bringing my car for repair. Brooke came highly recommended when I fir !! Her compassion and kindness is well felt. I feel comfortable and confident in bringing my car for repair. Brooke came highly recommended when I first purchased my vehicle in 2018. Because of Brooke's customer care, it's most likely I will purchase another vehicle from Infiniti in the near future. More
by Tanykea
Employees Worked With
February 18, 2025
We had a great experience at Infiniti of Ontario. Jazmen Leon and TJ Boldt were both very easy and pleasant to work with. Jazmen Leon and TJ Boldt were both very easy and pleasant to work with. More
by christinazehnder14
February 12, 2025
Olivia was a pleasure to work with. Knowledgeable and extremely friendly, quick to respond to my needs. Car was ready as promised. Knowledgeable and extremely friendly, quick to respond to my needs. Car was ready as promised. More
by lcastillon43
Employees Worked With
February 08, 2025
Highly recommended. The customer service was very friendly and great. Miki Takasaki, TJ Boldt, and Jazmen Leon were great people. Jazmen Leon in sales was a great person The customer service was very friendly and great. Miki Takasaki, TJ Boldt, and Jazmen Leon were great people. Jazmen Leon in sales was a great person to work with she was very professional and did not hassle you at all. TJ Boldt and Miki Takasaki were both great TJ got you in his office and made the paperwork hassle free and Miki worked with you in all aspects to make your purchase of buying a new or used car smooth. More
by mr.91773
February 04, 2025
Highly recommended! ! I've purchased two cars from Miki Takasaki and Mouris Haddad at Infiniti of Ontario and both experiences have been Excellent!! As always, Thank you ! I've purchased two cars from Miki Takasaki and Mouris Haddad at Infiniti of Ontario and both experiences have been Excellent!! As always, Thank you for the Superior Customer Service and for making my buying experience such a pleasure!! Absolutely the Best place to buy Stunning cars!! More
by Maree
January 25, 2025
Was there for my oil change. Service is always exceptional. Enjoy coming here. Olivia and Tony are the best. Service is always exceptional. Enjoy coming here. Olivia and Tony are the best. More
by Charlie
Employees Worked With
January 21, 2025
Mouris Haddad was very knowledgeable and helpful. He was very kind and friendly. Made car shopping an enjoyable experience. He was very kind and friendly. Made car shopping an enjoyable experience. More
by Runnellsm
January 11, 2025
Want to give kuddos to Service Department Jocelyn Santos, from the minute I drive up she was there waiting for me. What outstands from this beautiful lady she knew exactly who I was and what I like to do whi from the minute I drive up she was there waiting for me. What outstands from this beautiful lady she knew exactly who I was and what I like to do while waiting for my maintenance to get completed. She ordered me my ride to Norms to have my breakfast within minutes of my arrival. The fact of her remembering after dealing with so many people. Jocelyn you provide excellent service and because of her and the staff I will continue to visit and highly recommend this dealership More
by Mabeltorres76
Employees Worked With
January 08, 2025
Olivia and the other service staff at Ontario Infiniti are professional and courteous. The estimates are always accurate and service is completed within a timely manner. Thank you Ontario Infiniti for the are professional and courteous. The estimates are always accurate and service is completed within a timely manner. Thank you Ontario Infiniti for the great customer service! More
by Kb
Employees Worked With
