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INFINITI of ONTARIO
Ontario, CA
2,254 Reviews
OUR MISSION
We are a values-driven automotive retailing company, committed to doing Right Things Right, while caring for our employees and our customers.
OUR VISION
To revolutionize automotive retailing through integrity and excellence in everything we do.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,254 reviews
March 30, 2025
Brooke is service is completely a 5 star player. She is very professional and makes you feel valued. Great experience. She is very professional and makes you feel valued. Great experience. More
by Mikemorales247
Employees Worked With
March 28, 2025
My service advisor name Mike did a great job. He was polite and very knowledgeable. He was polite and very knowledgeable. More
by abetbp
Employees Worked With
March 28, 2025
TJ Boldt and Stephanie Flores were super friendly, accommodating, and very helpful. It was a pleasure working with them. The transaction went very smooth. accommodating, and very helpful. It was a pleasure working with them. The transaction went very smooth. More
by bay903
March 24, 2025
I bought my QX60 in 2019 and have been bringing it to Infiniti of Ontario for maintenance, inspections, and repairs ever since. The entire service team at Infiniti of Ontario is outstanding. Among them, Infiniti of Ontario for maintenance, inspections, and repairs ever since. The entire service team at Infiniti of Ontario is outstanding. Among them, Mike Longridge, who has been my service representative for many years, truly stands out and deserves special recognition and thanks. Mike has always been exceptionally attentive to my needs, addressing all my questions and concerns with care. He consistently provides valuable suggestions and thoughtful options for solutions. His extensive knowledge and expertise ensure that he recommends the best plans tailored for each customer. I feel incredibly fortunate to have him overseeing my car’s service. I have been thoroughly pleased and satisfied with all my experiences at Infiniti of Ontario. Thank you, Mike, and the entire team, for your excellent service! More
by Bin X
March 08, 2025
I honestly was always against taking my car to the dealer because I always felt like it was gonna be pricy and thought they where just gonna keep saying thing are wrong with the car, but no, John was definit because I always felt like it was gonna be pricy and thought they where just gonna keep saying thing are wrong with the car, but no, John was definitely very informative in my situation,John really made it a pleasant experience , he kept me updated almost the whole time while the turbos on my car where getting changed , definitely really grateful for how he treated me. I really recommend if you need service done you go and ask for John. More
by Christian Sanchez
Employees Worked With
March 07, 2025
Great experience by the service department. Always accomodate to my schedule . Shout out to that foo Tony !! Always accomodate to my schedule . Shout out to that foo Tony !! More
by rafhuer
Employees Worked With
March 04, 2025
Brooke provided exceptional service during my recent visit. Keeping me informed throughout the entire process, Additionally, she handled my extended warranty, making the experience smooth and hassle-fre visit. Keeping me informed throughout the entire process, Additionally, she handled my extended warranty, making the experience smooth and hassle-free. I truly appreciate her professionalism, attention to detail, and outstanding customer service! More
by LeoH
Employees Worked With
February 23, 2025
I had the pleasure of working with Stephanie Flores from sales and finance Mgr TJ Boldt and Sales Manager; were all super friendly and so helpful. They made my dreams come true🖤 Happy Birthday to me💕✨♾️ sales and finance Mgr TJ Boldt and Sales Manager; were all super friendly and so helpful. They made my dreams come true🖤 Happy Birthday to me💕✨♾️ Thanks @ Infiniti of Ontario! More
by christyG
February 21, 2025
I was charged for oil changes when I had contract. When I realized what happened. Service mgr got my money refunded. I’m waiting for a response from the Finance manager to have the balance of my con When I realized what happened. Service mgr got my money refunded. I’m waiting for a response from the Finance manager to have the balance of my contract refunded since the car has been sold. More
by momkoller
February 19, 2025
Brooke in the service department is the BEST! !! Her compassion and kindness is well felt. I feel comfortable and confident in bringing my car for repair. Brooke came highly recommended when I fir !! Her compassion and kindness is well felt. I feel comfortable and confident in bringing my car for repair. Brooke came highly recommended when I first purchased my vehicle in 2018. Because of Brooke's customer care, it's most likely I will purchase another vehicle from Infiniti in the near future. More
by Tanykea
Employees Worked With
