INFINITI of Norwood - Service Center

Professional and accommodating Service was impeccable! From the moment that I arrived until my car was done, everyone was professional and knowledgeable as well as accommodating. Th Service was impeccable! From the moment that I arrived until my car was done, everyone was professional and knowledgeable as well as accommodating. Thank you More

Excellent Service Dept Located the issue, ordered the part, and replaced the item with no hassle. The service manager was very professional and helpful. Will be servicing my Located the issue, ordered the part, and replaced the item with no hassle. The service manager was very professional and helpful. Will be servicing my infinity here. More

my experience was excellent all issues done in good time. My experience was excellent, my vehicle was serviced i a reasonable amount of time considering the number of waiting customers before me. The issues a My experience was excellent, my vehicle was serviced i a reasonable amount of time considering the number of waiting customers before me. The issues addressed were all corrected and serviced. The waiting area was very comfortable which made the wait a pleasure. Thank You More

Air Pressure Sensor issues My tire air pressure sensors were not reading on the screen, so took in for service. As it is a 2006 I really did not want to spend much on the issue My tire air pressure sensors were not reading on the screen, so took in for service. As it is a 2006 I really did not want to spend much on the issue. After the analysis I was given two options. One, reset the whole system for $100. Two, replace one sensor for $285 that was showing low voltage. It was made clear that resetting the system could last an hour, a day, or hopefully longer, but no guarantees. I wasn't happy with the cost on either option, but went with resetting. So far, so good. I recently looked up the cost of the parts online and the sensors go for $35-$40 each and the controller for $15. So it seems replacing them if necessary can be done for a much more reasonable price. Anthony did a great job presenting the information and options, and I would have rated a 5, if not for the excessive cost. More

Exceptional bunch These guys have always taken care of me with minimum inconvenience . Eric, Fernando Garcia and quiet a few more on that team. Great work fellas, keep These guys have always taken care of me with minimum inconvenience . Eric, Fernando Garcia and quiet a few more on that team. Great work fellas, keep it up! More

Quick and efficent. My car was due for service. Anthony was outstanding. I was going to be late for he a loner waiting for me. My car serviced efficiently. When I wen My car was due for service. Anthony was outstanding. I was going to be late for he a loner waiting for me. My car serviced efficiently. When I went to pick up my car Anthony had my ready and warmed up. That was top notch! Especially because it's been so cold. More

Service was fantastic, Jane Rezzuti was fabulous, keep up th Jane Rezzuti was awesome, car was serviced really well, I wails recommend highly fas and efficient, will always come back thank you so much, excellent Jane Rezzuti was awesome, car was serviced really well, I wails recommend highly fas and efficient, will always come back thank you so much, excellent!!! More

Professional, reliable and comprehensive service experience. The "drive in no appointment needed" option for routine service makes this dealer a fantastic resource. Clear estimates of the time I will wait, a com The "drive in no appointment needed" option for routine service makes this dealer a fantastic resource. Clear estimates of the time I will wait, a comfy waiting room with coffee and snacks, combined with free loaner cars if available, keep me confident that my time is respected. Also, the pros explain not only what is required for service, but why...and repair estimates are rated by level of need...giving me the option of postponing a service for the next visit if I want to. All in all, INFINITI of Norwood has earned my loyalty and my business. More

Excellent service New car was inspected and license plate attached. Sales person took time to show me additional features of my car. Short visit with very successful re New car was inspected and license plate attached. Sales person took time to show me additional features of my car. Short visit with very successful results! More

Customer review Extended Wait time, the cashier was not welcoming, but technicians are very nice, nice amenities, price sounds expensive, manager is friendly, overall Extended Wait time, the cashier was not welcoming, but technicians are very nice, nice amenities, price sounds expensive, manager is friendly, overall it’s good place to service your care More