INFINITI of Norwood - Service Center

Second to none service center This is by far the best service center i have dealt with. Thier level of expertise, experience, hospitality and overall service is the best. I would h This is by far the best service center i have dealt with. Thier level of expertise, experience, hospitality and overall service is the best. I would highly recommend this servicer center to anyone and everyone. More

Great, Thorough and Honest Service I am consistently impressed with the service in this dealership. I have been here several times, and while I have not purchased my last two Infinitis I am consistently impressed with the service in this dealership. I have been here several times, and while I have not purchased my last two Infinitis from them, they consistently treat me as well as a regular customer. They are honest, communicative, respectful, professional and courteous. Nigel DeSilva and Anthony have both helped me recently and I am very impressed with them both. More

Oil change It took over 2.5 hours to complete a simple oil change! No other services were required. I was surprised at the significant amount of time taken and n It took over 2.5 hours to complete a simple oil change! No other services were required. I was surprised at the significant amount of time taken and no update was provided on the time taken either. In addition, the oil change was advertised at $29.99 or $39.99 and the final bill includes a significant labor charge of $39.99!! I have been visiting this location for over 3 years regularly since i purchased my new infinity; but am thoroughly disappointed with this service. I don’t plan to return to this service center ever again. More

Repair bent rim Very cost effective option clearly provided instead of replacing bent rim with good service and communication. Also provided a loaner car while work w Very cost effective option clearly provided instead of replacing bent rim with good service and communication. Also provided a loaner car while work was done. More

Oil change They did the job correctly and very quickly. I would like very much to recommend them also for all kinds of repairs that was accomplished in the past They did the job correctly and very quickly. I would like very much to recommend them also for all kinds of repairs that was accomplished in the past as needed. More

Service/repair Awesome service always. Always trust the advice and communication through the process. Everything is fast and thorough. Area is great to sit and work Awesome service always. Always trust the advice and communication through the process. Everything is fast and thorough. Area is great to sit and work in while I wait! More

Very efficient As always , there caring attitude and quick response to any problem or question we have are appreciative. Fernando is the one we always deal with and As always , there caring attitude and quick response to any problem or question we have are appreciative. Fernando is the one we always deal with and he is absolutely fantastic ! We had Brandon and Anthony this last time equally fantastic !! Thank you More

Quick turn around Got in and out within one hour. Oil change and a clean car. Polite service. Clean comfortable waiting area. Price a bit steep for a comparable oil cha Got in and out within one hour. Oil change and a clean car. Polite service. Clean comfortable waiting area. Price a bit steep for a comparable oil change at other INFINITI dealerships More

Easy to work with this team From the first time I ever walked into the Dealership over 12 years ago and a few cars later, I have never had a problem with the sales team or the s From the first time I ever walked into the Dealership over 12 years ago and a few cars later, I have never had a problem with the sales team or the service department meeting my needs the guys are all easy to work with and they have kept our cars in tip top shape and clean as the day I day I purchased them. More

Routine maintenance This was the 2nd scheduled oil change and tire rotation. Got an appointment same day, i waited while the service was performed. was completed quick This was the 2nd scheduled oil change and tire rotation. Got an appointment same day, i waited while the service was performed. was completed quickly, cost exactly what I was told it would cost, and left after the car was cleaned in and out. More