INFINITI of Norwood - Service Center

State of the art! Exceptional! Outstanding service that I received. My technician went over every issue in detail that my car has. He gave me documentation and a video of the issues Outstanding service that I received. My technician went over every issue in detail that my car has. He gave me documentation and a video of the issues More

Above and beyond. Fernando always greets with a smile and handshake. I look at him as a friend that just happens to work for Infiniti of Norwood. Along with having an o Fernando always greets with a smile and handshake. I look at him as a friend that just happens to work for Infiniti of Norwood. Along with having an oil change and tire rotation the mechanic found a gasket problem that was immediately fixed. Because of Fernando and Infiniti of Norwood service center I always leave with the feeling that my vehicle is in the best driving condition. More

Great customer service Love the way they treat their customer. Came in for oil change n rotor change it took longer and they offer the loaner car to take instead of sitting Love the way they treat their customer. Came in for oil change n rotor change it took longer and they offer the loaner car to take instead of sitting there to way. More

Tire service By far the best experience I have had in a car dealership... Brendan was great at keeping me informed and made the whole process as easy as possible. By far the best experience I have had in a car dealership... Brendan was great at keeping me informed and made the whole process as easy as possible. More

Mostly positive experience Initially, I was very impressed: the showroom had a nice waiting area; the service man, Aaron, that checked me in was helpful and professional; my car Initially, I was very impressed: the showroom had a nice waiting area; the service man, Aaron, that checked me in was helpful and professional; my car was taken in on time. My issue occurred while I was speaking with Aaron as I was paying. I had questions regarding the reasons for the repairs. He explained his initial thoughts about this earlier, but I had some additional questions. When I asked the additional questions, he was short with me. I would hope I could get my questions answered professionally and politely. I should mention that Aaron was helpful when I called to schedule the appointment. More

Best service They were helpful and awsome almost makes me wanting to go back for more service an awsome team of workers there what more can I say They were helpful and awsome almost makes me wanting to go back for more service an awsome team of workers there what more can I say More

Great Experience, Very Professional Whenever you bring your SUV in for service you never know what the problem could be, Infiniti Norwood always exceeds my expectations. Great Service & Whenever you bring your SUV in for service you never know what the problem could be, Infiniti Norwood always exceeds my expectations. Great Service & Great Experience More

HELPFUL SERVICE I could not figure out my dvd players that were not installed at the factory. Anthony took the time to figure it out and explained it to me. He was pr I could not figure out my dvd players that were not installed at the factory. Anthony took the time to figure it out and explained it to me. He was professional and took his time to help me understand how to use it. More

Shot wait ,fast service Short wait fast service , good quality fast and Efficient gray experience with Brandon!!! Always an excellent and thorough when I come in without no Short wait fast service , good quality fast and Efficient gray experience with Brandon!!! Always an excellent and thorough when I come in without notice great people always willing to help close to home and very efficient , More

Incredible Service My experience with Infiniti Norwood has never been shy of incredible on every level. The Service Staff exceeds my expectations each visit, from the po My experience with Infiniti Norwood has never been shy of incredible on every level. The Service Staff exceeds my expectations each visit, from the point of the car drop off to the point of payment. More