INFINITI of Norwood - Service Center

5000 mile check Brought my car in for a 5000 mile oil change, oil filter replacement and tire rotation. The waiting area had a television, drinks and snacks. When m Brought my car in for a 5000 mile oil change, oil filter replacement and tire rotation. The waiting area had a television, drinks and snacks. When my car was finished, Anthony explained what was done. My car was washed and the inside wiped. It looked like it was brand new. It drives like a dream. More

Exceptional service and experience Anthony T and Kiko were very straight forward, to the point. They got me in and out and completely resolved my car issues while I relaxed and complete Anthony T and Kiko were very straight forward, to the point. They got me in and out and completely resolved my car issues while I relaxed and completed work in there comfortable waiting area with WiFi. I even got a complimentary blueberry muffin and got chocolate. Thanks for the great service and friendly smile. Jeffrey More

Excellent Nigel and Branden were great. They took me in quickly they had a loaner car ready and got me out quickly as well. All the work was done correctly and Nigel and Branden were great. They took me in quickly they had a loaner car ready and got me out quickly as well. All the work was done correctly and I would recommend this dealership More

Nigel in managent is second to none! Brought my car in and following some communication barriers on my vehicle Nigel took over and made the entire process move very smoothly and worked ef Brought my car in and following some communication barriers on my vehicle Nigel took over and made the entire process move very smoothly and worked effortlessly to make things right and get me my vehicle back and with all problems solved! He was outstanding to work with and holds true to his word! A true pleasure to do business with!! More

Great service. Great know how. Quick and courteous service. All around awesome experience from the fast effective service to the comfortable amenities and ability of the service team and mechanics to work with All around awesome experience from the fast effective service to the comfortable amenities and ability of the service team and mechanics to work with the customers needs and desires. Well done. And to boot they wash your car too. Thank you for the awesome service 😎🤘 Jeffrey PS. Anthony and Kiko are the best. More

Best Of The Best I purchased my first Infiniti to experience luxury. Infiniti of Norwood offers a level of service to mimic their products, absolute luxury! They hav I purchased my first Infiniti to experience luxury. Infiniti of Norwood offers a level of service to mimic their products, absolute luxury! They have a customer for life with me. More

Good customer service, terrible pricing on parts The service department is pretty nice at Infiniti or Norwood, I feel as if they are honest in what they observe and tell you the truth. I worked with The service department is pretty nice at Infiniti or Norwood, I feel as if they are honest in what they observe and tell you the truth. I worked with Anthony in my last visit - he is fantastic! My only issue is the pricing of certain parts is absurd - especially for a 10 y/o G37. For example, y-pipe replacement (~$1200 - you can get a superior exhaust kit, not just y-pipe, at this price point), 1 single-piston rear driverside caliper (non-sport) (~$1200, and now must recently $800... again you can get an entire kit at this price point and why are prices changing?). So not only are the prices insanely high for your run-of-the-mill parts that aren't of any higher quality than a Camry but will change depending on the day you ask them or its recommended to you. So if you're okay with burning your pockets, you will do just that on important part replacements. Otherwise fluid replacement, alignment and things of that nature, I think, are priced reasonably. More

Easy and Anthony is great Norwood is by far the most friendly Infiniti dealer. Anthony is the best! Service was done in a timely manner and was able to get an appt the same day Norwood is by far the most friendly Infiniti dealer. Anthony is the best! Service was done in a timely manner and was able to get an appt the same day More

Nigel The Best Services Manager. Nigel is the best. There Infiniti In Boston but I I rather go to Norwood because Nigel is very helpful. Thank You All Of Y’all. Nigel is the best. There Infiniti In Boston but I I rather go to Norwood because Nigel is very helpful. Thank You All Of Y’all. More

Personalized ad friendly service I came in with a battery keyfob issue and was completely satisfied with the service team’s efforts to troubleshoot the issue as it was the second time I came in with a battery keyfob issue and was completely satisfied with the service team’s efforts to troubleshoot the issue as it was the second time in two weeks that the issue arose. I feel they went the extra mile for me and even gave my car a vacuum and wash! More