INFINITI of Norwood

Dealing with the GM Adam was the most unprofessional experience I've ever had. The sales person Jason was great. Once negotiating numbers began, Adam stepped in and basically shoved Jason aside. The who experience I've ever had. The sales person Jason was great. Once negotiating numbers began, Adam stepped in and basically shoved Jason aside. The whole shopping experience went south with Adam's handling of pricing questions. Felt like I was at a used car dealership instead of an Infiniti dealership. Better and friendlier customer service at the other Infiniti dealerships in the Boston area. Your business isn't wanted here if you are looking for a decent deal. More

Michael was very patient with me when purchasing a vehicle, always showing me whichever cars i was interested it even if i wanted to drive it twice! Infinity norwood kept their promise to me saying th vehicle, always showing me whichever cars i was interested it even if i wanted to drive it twice! Infinity norwood kept their promise to me saying they would fix all exterior issues I noticed and wouldn't let me pick up the ride until everything was perfect! Even the finance manager was great! Mike was honest and upfront with me and gave me his honest opinion with the finance decisions i made and i left knowing i made the best decisions and with a great vehicle! Would recommend to anyone to buy their next vehicle at infinity or norwood! More

I purchased a vehicle with help from Adam Gianan. He was great during rhe whole process, from the test-drive to the delivery. He was very professional and friendly during the purchase. I would definitely re great during rhe whole process, from the test-drive to the delivery. He was very professional and friendly during the purchase. I would definitely recommend Adam to anyone looking to purchase a new vehicle. More

Service my vehicle before and I am satisfied with restful and cost of the service, would be taking mt fx there for any more service and cost of the service, would be taking mt fx there for any more service More

I bought vehicle from Jon he had car ready for me up front clean for test drive the process in terms of getting approved he have nice personality call me about 4 day with my registration ready to pick u front clean for test drive the process in terms of getting approved he have nice personality call me about 4 day with my registration ready to pick up will send family and friends to see him thanks for all More

Great attention to detail! Very focused on customer satisfaction. Responsive to customer requests with short notice. A great dealership for all customers looking for quality and dependable service. satisfaction. Responsive to customer requests with short notice. A great dealership for all customers looking for quality and dependable service. More

I had to have my car towed to Infiniti Norwood as my car wouldn't start. They replaced the starter for me. They also noticed that the drivers door sub woofer need replacing and they ordered me a new one. I wouldn't start. They replaced the starter for me. They also noticed that the drivers door sub woofer need replacing and they ordered me a new one. I was very satisfied with the service. More

The QX60 is my seventh vehicle that I've acquired from Infiniti of Norwood. I couldn't possibly consider going elsewhere. From Adam Goldstein, the General Manager, to Jason Cultrera, the Sales Represen Infiniti of Norwood. I couldn't possibly consider going elsewhere. From Adam Goldstein, the General Manager, to Jason Cultrera, the Sales Representative, to Nigel DeSilva, the Manager of the Service Department, they are all a pleasure to work with. Caring and Professional in all respects. Elliott Smith More

Professional at the purchase part of the deal with the GM but terrible customer service when I notified the GM of body damage I discovered after taking the car home. I received very condescending emails fro but terrible customer service when I notified the GM of body damage I discovered after taking the car home. I received very condescending emails from the GM stating if I addressed him differently he would have helped me. Really?? I would beware of dealing with this dealership.... especially if you have problems after the purchase. More

Easiest car buying experience ever. Everyone we dealt with was professional and knowledgable and incredibly helpful. We will definitely come back to this dealership for any future car needs! with was professional and knowledgable and incredibly helpful. We will definitely come back to this dealership for any future car needs! More