Infiniti of Naperville- Service Center

I enjoy bringing my car to Lisle of Infiniti because I feel that my car which I value very much is getting the care it needs. I like the way I am treated by all employees of Infiniti of Lisle and will con feel that my car which I value very much is getting the care it needs. I like the way I am treated by all employees of Infiniti of Lisle and will continue to buy my cars and have them serviced here. More

I've been to Infiniti of Lisle a number of times for service and have always appreciated the quality of work and attention to detail. However, the events of this past Friday says it all. Friday afternoo service and have always appreciated the quality of work and attention to detail. However, the events of this past Friday says it all. Friday afternoon, downtown Chicago, 200+ miles from home and the parking valet gave away my Infiniti key to another driver. I called a few different Infiniti dealers in the city to see if I could get a new key and NONE of them would stick around past their scheduled close to help me out. Out of desperation I called Infiniti of Lisle, even though it was an hour+ tow truck drive away, to see if they could help. I spoke with Corey Robinson who, without hesitation, told me they would stay open until I arrived and a new key was programmed. Corey and the Infiniti of Lisle team went out of their way to help me when they very easily could have been taking care of last minute Christmas shopping or spending time with their families. I am beyond grateful for their assistance. They just earned a life-long customer. More

I just had my car serviced at Infiniti of Lisle and it was an outstanding experience. The customer service that I received from Doug was nothing short of exceptional. He was very helpful and took the ti was an outstanding experience. The customer service that I received from Doug was nothing short of exceptional. He was very helpful and took the time to explain what needed to be repaired, why it needed to be repaired, and the cost. I felt very comfortable with his knowledge and expertise. Doug exceeded my expectations and thats why I will continue to go there for service and also buy my next new car from them. More

This was my first visit to this dealership. Everyone was very friendly and accommodating. The various charges were fair. The customer waiting lounge was very nice, with both computers available and free w very friendly and accommodating. The various charges were fair. The customer waiting lounge was very nice, with both computers available and free wi-fi. I will definitely return for future work. More

The reason why I have given top rating to this dealership is because of their great teamwork and great team players like Mr Doug Cameron, I have been to the service dept quiet a few times by now and happen t is because of their great teamwork and great team players like Mr Doug Cameron, I have been to the service dept quiet a few times by now and happen to deal with Mr Cameron more often, His customer service is exceptional, no problems so far, highly recommednded. Great job Mr cameron and infinit of lisle. Please keep it up. More

Service is always prompt. The quality of work is excellent. Appointments are always available at a convenient time for me. Necessary work is always explained completely. The service group is prof excellent. Appointments are always available at a convenient time for me. Necessary work is always explained completely. The service group is professional, friendly and concerned about the safety and performance of my car. More

Very friendly and helpful service department. Quality of work is always top-notch. I've had my car serviced at Infiniti since purchased and have always dealt with Mike. He is very professional, courteous work is always top-notch. I've had my car serviced at Infiniti since purchased and have always dealt with Mike. He is very professional, courteous and always treats me as if I'm the best customer you have. Service is always prompt and if I need to leave the car, there has always been a vehicle available for use. Couldn't ask for more. Thanks! More

Consistently friendly, professional service...the best. I have leased two cars from this dealership and I have always enjoyed working with Scott Rehfeltd as well. He has been very supportive toward helping have leased two cars from this dealership and I have always enjoyed working with Scott Rehfeltd as well. He has been very supportive toward helping me find the vehicle of my choice. Your dealership deserves a ton of praise. More

I have a M35x and every time I come to the dealership Mike is always ready to help me. He is always friendly right when I pull up. I have taken my car to other dealerships and I can say that the service Mike is always ready to help me. He is always friendly right when I pull up. I have taken my car to other dealerships and I can say that the service is always better here. He comfortably walks me through what needs to be done to my car to make it last for a long period of time. He calls me back when he says he will and my car is back in my hands in the time frame that he tells me. I have built a lot of trust with Mike and I will continue to come back and see him. More

The dealer service has been consistently awesome in no small part due to Christian's professionalism. He communicates accurately, meets schedules and provides great advice and always makes sure the work small part due to Christian's professionalism. He communicates accurately, meets schedules and provides great advice and always makes sure the work is done right. If I buy a new Infiniti, I plan to end my negotiations here just for this reason. HIGHLY recommended! More