Infiniti of Naperville- Service Center

Bill Haines and Assad were great in handling our needs. Bill handled all the issues and concerns we had and Assad was very clear in explaining the details of the car's features. I would defintely recommen Bill handled all the issues and concerns we had and Assad was very clear in explaining the details of the car's features. I would defintely recommend them both to anyone looking for a new car. This was my first experience with this dealership and it was a great one. More

Bob went out of his way to help me and expedited me parts so I could make a trip I had planned. He was not obligated to help me but was very willing to go out of his way to provide exceptional service. so I could make a trip I had planned. He was not obligated to help me but was very willing to go out of his way to provide exceptional service. More

I couldn't be more pleased with my salesman Scott. He was, is, a gentlemen of the highest quality. Very knowledgable of your product and bends over backwards to help you. We almost had a deal for a 2010 was, is, a gentlemen of the highest quality. Very knowledgable of your product and bends over backwards to help you. We almost had a deal for a 2010 Infiniti QX56, but due to garage problems, the vehicle simply would not fit into my garage, leaving me somewhat disheartened. But that didn't stop Scott's kindness and helpfulness, it just wasn't meant to be this time. But I can tell you this with absoulute certainty, when I am ready to buy a new car, or my wife, bless her, who had bought a car from your dealership in the past, the very first place we will come to is Infiniti of Lisle and Scott will definetly be my salesman. I am a old school person and I believe in loyality and honesty, both great qualities poccessed by Scott. More

I always feel I've been treated fairly by Infiniti of Lisle whenever I bring my vehicle in for service. They fully explain everything they are doing and whether a repair is really needed or not. Because Lisle whenever I bring my vehicle in for service. They fully explain everything they are doing and whether a repair is really needed or not. Because of this, I feel I can trust them. Even though you may sometimes pay a bit more getting repairs done at a dealership, it is far better to have peace of mind knowing that the repair was done correctly. More

Received a free tire alignment and had a valet pick up - it was done quick and friendly. I also purchased my car last April - very thorough - so far I am happy w/ the service and the car and would recommen it was done quick and friendly. I also purchased my car last April - very thorough - so far I am happy w/ the service and the car and would recommend others to use Infinti of Lisle. I believe my sales person was Larry? - former Ad agency guy - helped me out a lot. More

Mike (service department) is a great representative of the dealership. I always request him by name when my car is in for scheduled maintenance. I know I will be treated fairly and conscientiously. His the dealership. I always request him by name when my car is in for scheduled maintenance. I know I will be treated fairly and conscientiously. His ongoing involvement alone would make me buy my next car from Infiniti of Lisle. More

I brought the car in for a check engine light, a 2002 Infiniti I35 with 78000 miles, I was not expecting a bill for $1964. with a recommendation of $1450. more. We had been bringing the car in for factor Infiniti I35 with 78000 miles, I was not expecting a bill for $1964. with a recommendation of $1450. more. We had been bringing the car in for factory service till the warranty ran out, but have been maintaining the recommended service schedule on our own. I didn't believe the price I was quoted for work that was an absolute necessity, plus the additional work that was needed. The service writer I worked with kept telling me he was sharpening his pencil to get me a better price. By him sharpening his pencil on a $2000. bill, he saved me about $50. For buying the car from here new and having it serviced here many times, that didn't seem like a very good deal. I was not even offered the coupon discount for service that is mailed out periodically during the year. Needless to say, he needs a new pencil sharpener,and I will have to find a new shop to service my Infiniti. More

I own my second G20, a car that has been outstanding for me (woman under 5ft 2 in.) The Lisle IL Infiniti service shop has been unfailingly courteous.The work is excellent, the time estimated to perform the me (woman under 5ft 2 in.) The Lisle IL Infiniti service shop has been unfailingly courteous.The work is excellent, the time estimated to perform the service correct, their ability to work with my schedule also excellent. I have nothing but praise for this dealer. I'd like to think the price could be a bit lower; however, I've never had to return because something was not fixed right! Suzanne Watt Naperville,IL More

Mike Harlow in service is the best. Had my last two FX35's worked on their and the team at Infiniti of Lisle was great. I live in Naperville and work in OakBrook and Infiniti of Lisle is easy to get to FX35's worked on their and the team at Infiniti of Lisle was great. I live in Naperville and work in OakBrook and Infiniti of Lisle is easy to get to. Great sales and Service Treatment!!! Also love the free car washes. More

every encounter with infiniti of lisle has been a smooth, pleasant experience. I have purchased 3 cars from them in the past 5 years, have always felt as if i was getting a great deal, and have left happy an pleasant experience. I have purchased 3 cars from them in the past 5 years, have always felt as if i was getting a great deal, and have left happy and content. My service visits are always pleasant, as the dealership has my car picked up, provides me with a loaner vehicle, and return my car (always clean) when they are done. I then receive a phone call from Mike Harlow who explains to me what was done, if there were any problems, and how i can settle any bills over the phone or via mail. It couldn't get easier! More