INFINITI of Naperville

Just bought a pre owned certified car. Randy (salesmen) and Joe (finance manager) were helpful and friendly. I did have a problem with the USB ports not functioning and I couldn’t get my A Randy (salesmen) and Joe (finance manager) were helpful and friendly. I did have a problem with the USB ports not functioning and I couldn’t get my Android Auto to start. They replaced the ports and it works now. I wonder if checking these ports is on their pre owned certified checklist. And if it is, why didn’t this problem get resolved. Also the new car has many safety devices. Randy was familiar with some of these features and how to activate them, but not all. There are videos online that help you, but no one told me where they were. I had to contact Infiniti to get the web address. They need an expert on the operating system at the dealership I could go to. Also they need to take about an hour and go through all the systems with you before letting me leave the lot. Lexus did this with my wife’s car and it was very helpful. More

Easy to work with. Happy with our purchase. Would come back again and refer others Happy with our purchase. Would come back again and refer others More

They have nice setting for their office. Very friendly people and nice knowledgeable sales person. I had good experience with the car purchase. Very friendly people and nice knowledgeable sales person. I had good experience with the car purchase. More

This is the best experience I have ever had purchasing a vehicle. The staff had the truck and paperwork ready to go, and were as kind and courteous as anyone I have ever met. We talked about common intere vehicle. The staff had the truck and paperwork ready to go, and were as kind and courteous as anyone I have ever met. We talked about common interests for an hour after everything was signed and completed. There no 'sold' and 'out the door' approach at all. They were great, and I would strongly recommend them to anyone needing a new or used vehicle. There were the best! More

Great customer service from the moment you walk in…from the receptionist to sales to finance the receptionist to sales to finance More

I am a repeat customer for a reason… the first time was just a great experience the moment I walked in the door. So when I was looking again 3 years later for another car, I of course came back to the sam just a great experience the moment I walked in the door. So when I was looking again 3 years later for another car, I of course came back to the same dealer. I worked with the same sales person who is just awesome as well as the same finance guy who always has a smile on his face. Could not have asked for a better experience (again). More

All experiences were pleasent & proffesional. Dennis Voice and Dale Maronne are a good tean to deal with. Dennis Voice and Dale Maronne are a good tean to deal with. More

Class act. Highly professional without the hype and pressure sales tactics. Will buy again from Randy. Highly professional without the hype and pressure sales tactics. Will buy again from Randy. More

We had a great experience at this dealership. Everyone was so friendly, from the receptionist to the finance manager, they were all a pleasure to work with. The salesman was very straightforward Everyone was so friendly, from the receptionist to the finance manager, they were all a pleasure to work with. The salesman was very straightforward and we came to an agreeable price in no time at all. I love my new car, it's exactly what I was looking for, and the price was right too! I'll be recommending INFINITI of Naperville to all my friends! More