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INFINITI of Naperville

Naperville, IL

4.9
3,481 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,481 reviews

May 29, 2009

Originally Infiniti of Lisle was not on our shopping list due to their location. But my co-worker recommended this dealership to me saying there are some good deals going on over there and people are very fr More

by jennyFX35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Ligeza
May 29, 2009 -

INFINITI of Naperville responded

jennyFX - We are certainly appreciative of that co-worker that recommended us to you. We are even more thankful that you took the time to share your experience with other. We definitely pride ourselves on taking care of customers the right way. Whether it be in our Sales or Service Department. I will definately take the time to acknowledge the fine job by Rich Ligeza. Make sure you stop by to get a complimentary car wash and remember every fourth oil change is FREE. Thank you for your business! -- Steve Camp, Manager

May 29, 2009

We've bought our first car @ Infiniti of Lisle couple of years ago. We were treated nice and got a great deal that's why we decided to do it again when my wife needed another vehicle. We live about 60 miles More

by leszek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Ligeza
May 30, 2009 -

INFINITI of Naperville responded

leszek - Thank you for your kind comments about your experience at Infiniti of Lisle. We sell many cars from outside the Chicago, Illinois area. So we know we have to go the extra mile to deliver on customer satisfaction. It's always nice to see someone take the extra time to drive the extra miles to get to us. We appreciate it! Thank you again for your business and please let me know if I can assist you in the future. -- Steve Camp, Manager

May 27, 2009

I recently purchased a used car from this dealership and the experience was excellent. Robert was very knowledgable, personable and showed great professionalism throughout the process. He was very responsiv More

by jtdurflinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saldana
May 29, 2009 -

INFINITI of Naperville responded

jtdurflinger - Thank you for your important feedback. We really make an extra effort to deliver our pre-owned vehicles as if they were new. They should be, there new to you! I trust our 121-point Lisle Certified Inspction gave you the confidence to buy from us instead of any other dealer. I will pass on your kind words to Robert Saldana and will look forward to assist you in the future. -- Steve Camp, Manager

May 27, 2009

Robert Saldana IS the reason why we bought our G35 from Infiniti of Lisle. From the initial conversation, to the ongoing service checkups, Robert has been the consument professional. He has been a delight More

by wcs4478
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saldana
May 29, 2009 -

INFINITI of Naperville responded

wcs4478 - I never get tired of hearing when one of our team members (Robert Saldana) takes care of clients the right way from a to z. Taking care of our customers after the sale is when we shine. Be sure to take advantage of the complimentary car washes and service loaners for life. I appreciate the time and effort you took to let us know how we performed. Thank you for your business -- Steve Camp, Manager

May 27, 2009

When i started looking to buy a new car, i've visited various dealerships but i couldn't find the deal i was looking for. When i came to Infinity of Lisle i met Robert Saldana and i immediately knew that More

by infinitytypes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saldana
May 29, 2009 -

INFINITI of Naperville responded

infinititypes - Thank you for your comments. We are so happy that you decided to do business with us, especially after visiting various other dealerships. Your experience with Robert Saldana is exactly what we strive to acheive with all of our customers. I will happily pass on all your comments to Robert. Thank you for choosing Infiniti of Lisle. -- Steve Camp, Manager

May 27, 2009

I am a one happy customer thanks to Infiniti of Lisle and the best sales guy there. Moe Skaik was a very helpful and knowledgeable person who provided me with all information I needed to make my decision abo More

by assey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Skaik
May 29, 2009 -

INFINITI of Naperville responded

Assey - Thank you for your comments about your experience with Moe and Infiniti of Lisle. It's always a joy to here from our customers. Especially when someone on our team has provided outstanding service. We strive for that type relationship with every customer and look forward to exceeding your expectations when you bring your car in to our service department. I will pass along your kind comments to Moe. Thanks for your business -- Steve Camp, Manager

May 24, 2009

Recently we've purchased our new Infiniti from Infiniti of Lisle and I couldn't believe how smooth , pleasurable and professional was our experience. Our salesman Rich Ligeza guided us through the entire p More

by miszka1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Ligeza
May 29, 2009 -

INFINITI of Naperville responded

miszka1972 - Thank you for your new car purchase and the time it took to let us know how your experience was. We work hard to train all our team memebers so we can deliver the type of service you described. I will be sure to let Rich Ligeza know he did an outstanding job. Thank you again! -- Steve Camp, Manager

May 18, 2009

I just bought my G37X in Liles of Infiniti. The people there are very friendly, especially the sales consultant who took care of me. The services were fast and they have hundreds of cars that you can choo More

by Tommyliu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Saldana (Tony)
May 29, 2009 -

INFINITI of Naperville responded

Tommyliu - Thanks for the great feedback. You purchased one of the hotest cars sold in the segmant. I hope your enjoying it with the great weather we are having. I'm glad to here Tony continues to follow up and makes sure that all of your questions are being answered. I will be sure to let Tony know about your incredible comments! -- Steve Camp, Manager

May 13, 2009

This was the second car I bought from Infiniti of Lisle and I would still recommend this dealer to everyone. There is another Infinity dealership a lot closer to were I work, but Infiniti of Lisle's price More

by KcrteNbrl19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Becker
May 29, 2009 -

INFINITI of Naperville responded

KcrteNbrl19 - I'm so glad you drove the extra distance to get to us. We will alwasys strive to keep customers like you a loyal fan. Thank you so much for letting us know you were treated with the respect we work so hard to provide. Please let me know how I can be of assistance in the future. -- Steve Camp, Manager

December 07, 2008

Very Very rude, unprofessional and no respect to customers. Can you imagine the owner of the dealer said he don't appreciate your business and you are cheap because a customer trying to bargain the More

by YMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Korallus, the owner
May 29, 2009 -

INFINITI of Naperville responded

YMC - I just wanted to let you know that we DO appreciate your feedback. I sincerely appologize for what transpired and have been working diligently to change our processes so this will NOT happen again. We have made significant changes to our staff and internal processes to safeguard this type of unacceptable behaivior is eliminated. We pride ourselves on treating customers with dignity and respect, as if they are honored guests. Please contact me if I can do ANYTHING to assist you in the future. -- Steve Camp, Manager

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