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INFINITI of Naperville

Naperville, IL

4.9
3,481 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,481 reviews

June 16, 2009

Nick was extremely awesome to work with on the purchase of my car. He was always pleasant and accessible, very knowledgeable, explained everything in detail and always addressed my questions in a professio More

by cathyg1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Patel
Jun 17, 2009 -

INFINITI of Naperville responded

cathyg1228 - There is no better referral than when someone says they will recommend a friend or family member to us. I am glad that Nick Patel lived up to your expectations. Thank you for sharing your comments with DealerRater. We appreciate your business and look forward to serviceing you in the future. -- Steve Camp, Manager

June 16, 2009

Recently, I brought my QX4 to Infiniti of Lisle. I received such awesome service. Mike Harlow, really is such a pleasure to work with. He is an asset to the dealership. Every time I need service I g More

by sshuma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harlow
Jun 17, 2009 -

INFINITI of Naperville responded

sshuma - We work so hard to deliver the type of service that you have been receiving from Mike Harlow. He is an outstanding service consultant that always goes the extra mile to deliver great service. Thank you so much for recognizing his fine efforts. -- Steve Camp, Manager

June 15, 2009

I visited Infiniti of lisle. My husband and I were looking for a used infiniti g35x. as soon as we stepped inside the dealership, our salesman Moe Skaik was there by the door. Moe welcomed us and intr More

by msc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Skaik
Jun 15, 2009 -

INFINITI of Naperville responded

msc - At Infiniti of Lisle we pride ourselves on providing as much information as possible at the lowest price. Then (if the customer wants) take a step back and let the product sell itself. We realize that the best way to earn a customer’s business is not by high-pressure tactics. It sound like Moe did exactly what we work so hard to provide. I will be happy to share your comments with Moe. Thank you for giving us an opportunity to earn your business. -- Steve Camp, Manager

June 14, 2009

Robert Saldana was an excellent salesman with which to work. He knows the product extremely well, he is courteous, professional and very accomodating. Robert's brother Tony also works at the dealership More

by jphoush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saldana
Jun 15, 2009 -

INFINITI of Naperville responded

jphoush - Thank you for taking the time to share your comments in this forum. We appreciate your business and hope that you will take advantage of our "Infinit Rewards" Loyalty Program. Just stop by for a courtesey car wash, extra savings on parts and accessories, preferred loaner car service , or every fouth oil change free. Thank you again for your business. -- Steve Camp, Manager

June 14, 2009

As a woman shopping for a new car on her own, I knew I would have more challenges in negotiating a deal on a vehicle than men would. Therefore, I made sure I did my homework on pricing (invoice, dealer h More

by 2k8G35Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Skaik
Jun 15, 2009 -

INFINITI of Naperville responded

2k8G35Girl - I can't tell you enough how much we appreciate your comments. We train all our staff to make the shopping experience as pleasant as possible. We know buying a new or used car can be a daunting task. Providing a great price, a large selection, and impeccable service is what we try to accomplish for every customer. I will be happy to review your comments with Moe and look forward to serve you in the future. -- Steve Camp, Manager

June 14, 2009

My experience with Infiniti of Lisle was great. I worked with Moe Skaik as my salesman. Moe was very courteous and treated me and my fiancee with respect. He went above and beyond the call of duty staying 2 More

by gman2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Skaik
Jun 15, 2009 -

INFINITI of Naperville responded

gman2009 - I'm glad to hear Moe delivered exceptional customer service. We appreciate your business and look forward to earning your service business. Infiniti of Lisle understands that selling you a car is only the first step in a long relationship. I appreciate Moe went the extra mile to earn your business, but we will work even harder to keep you a customer for life. Thank you again for your business. -- Steve Camp, Manager

June 12, 2009

The service at the Infinity of Lisle is OUTSTANDING. I have a 2003 G35 and have never had a problem since taking it to this dealership. It is obvious that the mechanics know what they are doing. The ser More

by Tingle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harlow
Jun 12, 2009 -

INFINITI of Naperville responded

Tingle - I am glad to hear your 2003 Infiniti G35 is running great with service from Infiniti of Lisle. Mike Harlow definately has the experience and expertise to deliver what he promisses. We appreciate you being a loyal customer and will definately go above and beyond when it comes time to replace your existing G35. Thank you for taking the time to share your experience with Infiniti of Lisle. -- Steve Camp, Manager

June 12, 2009

I have a 2003 G35. Mike Harlow has been servicing my car for almost 3 years. The service that I have received is absolutely impeccable. His knowledge, expertise and overall integrity is outstanding in every More

by bearrii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harlow
Jun 12, 2009 -

INFINITI of Naperville responded

bearrii - I never get tired of hearing when one of our team members does an outstanding job! We always tell our customers when they purchase a car (new or used) from Infiniti of Lisle it is the begining of our relationship. I am very proud of the fine job Mike has done taking care of servicing your 2003 Infiniti G35. Thank you for sharing your thoughts on this forum and we look forward to many years of serving you. -- Steve Camp, Manager

June 12, 2009

I bought a 2008 Infiniti G35X back in January and right off the bat it had a couple service issues. I worked with Mike Harlow in the Infiniti of Lisle service dept and he went the extra mile to get me int More

by 2008G35X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harlow
Jun 12, 2009 -

INFINITI of Naperville responded

2008G35X - I'm sorry to hear that your G35X had ANY problems. But I am glad to hear Mike Harlow took care of the issues and got you down the road in short time. Getting repairs done right the first time and in less time than what is promissed is what we work so hard to achieve. All of the staff at Infiniti of Lisle appreciates your business and we look forward to assisting you in the future. Thank You! -- Steve Camp, Manager

June 12, 2009

We had been teetering between the Acura TL and the Infiniti G35x. Infiniti was offering .9% for 60 months so we made the trip to the dealer. We arrived at 7:30 pm on a Saturday. The sale associate, More

by hergenrother
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Saldana
Jun 12, 2009 -

INFINITI of Naperville responded

hergenrother - Thank you for going into such detail on your experience with Infiniti of Lisle. Tony's relentless attention to great customer service is what has helped us to become the largest Infiniti dealer in the Midwest for almost twenty years. With loyal customers like you we are happy to go the extra mile (or two). I will be happy to share your comments with Tony and hope we can become your preferred dealer for life. Thank you for your business. -- Steve Camp, Manager

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