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INFINITI of Naperville

Naperville, IL

4.9
3,477 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,477 reviews

June 14, 2009

As a woman shopping for a new car on her own, I knew I would have more challenges in negotiating a deal on a vehicle than men would. Therefore, I made sure I did my homework on pricing (invoice, dealer h More

by 2k8G35Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Skaik
Jun 15, 2009 -

INFINITI of Naperville responded

2k8G35Girl - I can't tell you enough how much we appreciate your comments. We train all our staff to make the shopping experience as pleasant as possible. We know buying a new or used car can be a daunting task. Providing a great price, a large selection, and impeccable service is what we try to accomplish for every customer. I will be happy to review your comments with Moe and look forward to serve you in the future. -- Steve Camp, Manager

June 14, 2009

My experience with Infiniti of Lisle was great. I worked with Moe Skaik as my salesman. Moe was very courteous and treated me and my fiancee with respect. He went above and beyond the call of duty staying 2 More

by gman2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Skaik
Jun 15, 2009 -

INFINITI of Naperville responded

gman2009 - I'm glad to hear Moe delivered exceptional customer service. We appreciate your business and look forward to earning your service business. Infiniti of Lisle understands that selling you a car is only the first step in a long relationship. I appreciate Moe went the extra mile to earn your business, but we will work even harder to keep you a customer for life. Thank you again for your business. -- Steve Camp, Manager

June 12, 2009

The service at the Infinity of Lisle is OUTSTANDING. I have a 2003 G35 and have never had a problem since taking it to this dealership. It is obvious that the mechanics know what they are doing. The ser More

by Tingle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harlow
Jun 12, 2009 -

INFINITI of Naperville responded

Tingle - I am glad to hear your 2003 Infiniti G35 is running great with service from Infiniti of Lisle. Mike Harlow definately has the experience and expertise to deliver what he promisses. We appreciate you being a loyal customer and will definately go above and beyond when it comes time to replace your existing G35. Thank you for taking the time to share your experience with Infiniti of Lisle. -- Steve Camp, Manager

June 12, 2009

I have a 2003 G35. Mike Harlow has been servicing my car for almost 3 years. The service that I have received is absolutely impeccable. His knowledge, expertise and overall integrity is outstanding in every More

by bearrii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harlow
Jun 12, 2009 -

INFINITI of Naperville responded

bearrii - I never get tired of hearing when one of our team members does an outstanding job! We always tell our customers when they purchase a car (new or used) from Infiniti of Lisle it is the begining of our relationship. I am very proud of the fine job Mike has done taking care of servicing your 2003 Infiniti G35. Thank you for sharing your thoughts on this forum and we look forward to many years of serving you. -- Steve Camp, Manager

June 12, 2009

I bought a 2008 Infiniti G35X back in January and right off the bat it had a couple service issues. I worked with Mike Harlow in the Infiniti of Lisle service dept and he went the extra mile to get me int More

by 2008G35X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harlow
Jun 12, 2009 -

INFINITI of Naperville responded

2008G35X - I'm sorry to hear that your G35X had ANY problems. But I am glad to hear Mike Harlow took care of the issues and got you down the road in short time. Getting repairs done right the first time and in less time than what is promissed is what we work so hard to achieve. All of the staff at Infiniti of Lisle appreciates your business and we look forward to assisting you in the future. Thank You! -- Steve Camp, Manager

June 12, 2009

We had been teetering between the Acura TL and the Infiniti G35x. Infiniti was offering .9% for 60 months so we made the trip to the dealer. We arrived at 7:30 pm on a Saturday. The sale associate, More

by hergenrother
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Saldana
Jun 12, 2009 -

INFINITI of Naperville responded

hergenrother - Thank you for going into such detail on your experience with Infiniti of Lisle. Tony's relentless attention to great customer service is what has helped us to become the largest Infiniti dealer in the Midwest for almost twenty years. With loyal customers like you we are happy to go the extra mile (or two). I will be happy to share your comments with Tony and hope we can become your preferred dealer for life. Thank you for your business. -- Steve Camp, Manager

June 11, 2009

I recently purchased a used Inifniti g35 coupe from Infiniti of Lisle. The dealer i worked with was Tony Saldana. Right from the beginning Tony was easy to work with. He was completley honest and strai More

by Timmay12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Saldana
Jun 11, 2009 -

INFINITI of Naperville responded

Timmay12 - It's always great to hear that one of our team members has delivered excellent customer service. We spend alot of time training our staff to deliver exactly the type of service Tony provided. I will be sure to share your comments with Tony. It's easy to see why Tony has been one of our top sales consultant's since he has been with us. Thank you for taking the time to share your experience with Infiniti of Lisle. -- Steve Camp, Manager

June 07, 2009

My son needed a used car after graduating from college. My friend recommended a Infiniti of Lisle saying it's the right place , great people and solid service. We gave it a try our salesman Rich Ligeza was More

by wojciechowskip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Ligeza
Jun 08, 2009 -

INFINITI of Naperville responded

wojciechowskip - Thank you for sharing your comments about your experience at Infiniti of Lisle. Congratulations to you and your son! We appreciate you, your son, and your friend having trust in us to to make such an important purchase. Rest assured that all of our pre-owned Infiniti's have completed our 121- point "Lisle Certified" inspection process. I'm sure your son will have many happy miles. Thank you for your business! -- Steve Camp, Manager

June 04, 2009

I purchased my second car in 3 years from this dealership. I purchased a M35 from Infiniti of Lisle 3 years ago and my experience with the salesperson Tony Saldana was great. Not only was he frien More

by hammers25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Saldana
Jun 04, 2009 -

INFINITI of Naperville responded

hammers25 - It's always good to hear when one of our team memebers follows up with a customer on a regular basis. We encorage all of our staff to go the extra mile with every customer. If that means brining their car in for service, dropping a service loaner off at home, or personally completing a courtesy car wash, we will get it done! Infiniti of Lisle strives to deliver the best customer service in Chicagoland. Thank you for taking time out of your busy day to share your experiences of or dealership and thank you for your business. -- Steve Camp, Manager

June 03, 2009

I have purchased 2 vehicles from BOB KOZAR. The reason I came back a second time was because of his no pressure, professional, caring way... making sure he found the right car for my needs, that I understoo More

by nancysolara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Kozar
Jun 03, 2009 -

INFINITI of Naperville responded

nancysolara - Thank you so much for taking the time to review Infiniti of Lisle. It's great to hear the positive comments especially from someone in the customer service profession. Our staff (and especially Bob Kozar) spends a lot of extra time training on how to deliver better customer service. We start off every day with a meeting where we review how to be better than our competition. I will be happy to pass your kind comments to Bob. Thank you again for your business and the friends and family you have sent to us. -- Steve Camp, Manager