INFINITI of Naperville

Christian has demonstrated the reason why I continue to come back to Ifiniti of Lisle for service. His knowledge is very good, great attitude and I would highly recommend this dealership to my friends and come back to Ifiniti of Lisle for service. His knowledge is very good, great attitude and I would highly recommend this dealership to my friends and colleagues. I would hope that in the future the porters deliver a clean car after service. The only concern I have is that they do not clean up after the mechanics. Even though the exterior is clean the interior has been very dirty with finger print and foot print marks in the areas worked on. Other than that, Christian and Jayson are fantastic. More

I am very pleased with my purchase from this dealership. They were able to beat any dealer quote I received. There were no games, and I was able to be in and out with my purchase. Micah was very helpful in They were able to beat any dealer quote I received. There were no games, and I was able to be in and out with my purchase. Micah was very helpful in answering all my questions and concerns. He also followed up with me during my first snow storm, and to make sure my transition with the new car was going smooth. I would recommend anyone looking to purchase an Infiniti to buy from this establishment. The people here treat you like family. More

Was in town from St. Louis to visit and had a flat tire on the way up. I needed to get a full size tire on my car before the return trip. I brought my car in on a Saturday morning, where I was sure it wa on the way up. I needed to get a full size tire on my car before the return trip. I brought my car in on a Saturday morning, where I was sure it was busy. I explained the situation and Corey and his team assured me they had a tire that was comprable to what was already on my car and they could get it done quickly. On a Saturday morning, without and appointment, they had my car ready to go in 45 minutes. But the true service came after that. I have a tire warranty for my car that I purchased when it was new. They gave me all the information I would need in order to fulfill the requirements to get reimbursed. It was clear that have had to deal with the situation before because they gave me all the required information as well as the actual tire back since they knew that would be required for reimbursement. After a flat tire out of town on a Friday night, I was unsure what my options were. Corey and his team at Infiniti of Lisle made the situation the best it could be and additionally, gave me the best chance of getting reimbursed for the damage. More

The salesman claimed that he is the business of selling cars. One of the reviews listed on dealerrater.com for him claims that the deal was closed almost by phone. In my case, I asked for the so called "un cars. One of the reviews listed on dealerrater.com for him claims that the deal was closed almost by phone. In my case, I asked for the so called "under invoice" price that he was talking about. Well, his majesty WANTS ME IN THE SHOWROOM. I told him that I know the product, test drove it already and that I want to score the best/lowest price possible on the market. In order to do that I needed a quote for the specifications noted in my email in order to compare it with other quotes from other dealerships. Well, I never got that answer. So, in consequence I will purchase my car from another dealership. This delership is DEAD to me. I take offense when people DO NOT RESPECT my time and when they like to play games, hagle etc. I am just a well informed consumer that wanted to do the best decision for me, not for the dealership or this particular salesman. I was totally ignored after few emails, when they realized what kind of customer I am. VEry dissapointed with this experience. More

We have an older QX4 and every time we have service done, Doug has been outstanding. He has kept us informed on a daily basis on what is happening, what is needed and what we should keep an eye out for down Doug has been outstanding. He has kept us informed on a daily basis on what is happening, what is needed and what we should keep an eye out for down the road. I would highly recommend Infinity of Lisle, not only for the automobiles themselves, but for the great service you get when your car needs servicing. More

This is a great dealership. Tony Saldana is one of the best salepeople I know - and I run a sales team for a Fortune 100 company. Tony has a great balance of persistent follow ups, charm and humor. My wif best salepeople I know - and I run a sales team for a Fortune 100 company. Tony has a great balance of persistent follow ups, charm and humor. My wife and I will likely buy all our cars from Tony in the future. I have appreciated his honesty in all our dealings and I always get the feeling he has my best interests at heart as well as those of his delaership. If you go to visit this dealer - work with Tony! I am on my 3rd G35X. More

I was moving back from Switzerland and looking to buy a new car. I had dealt with Infiniti of Lisle several years ago and had a pleasant experience. I sent an inquiry through the website and Micah was th new car. I had dealt with Infiniti of Lisle several years ago and had a pleasant experience. I sent an inquiry through the website and Micah was the salesman to reply. From the beginning, Micah provided excellent service. He was very responsive, flexible and easy to deal with. This even included meeting my wife at 8 p.m. on his day off for us to take delivery of the car before a snow storm was due to hit the next day. Excellent! More

Christian Lafferty has provided a consistently good service experience each time my vehicle has required service. In addition, Christian will invest time in judging both service timing and is able to service experience each time my vehicle has required service. In addition, Christian will invest time in judging both service timing and is able to prioritize service elements emphasizing safety and best use of my expenditure. Likely I will pursue purchase of another Infiniti in the next year or two, in large part due to the service experience exhibited by Christian. More

I own a G35, and I have been bringing my vehicle for service to Infiniti of Lisle for about the past 2 years. I have always been pleased with the quality of work, and my car gets taken care of in a time service to Infiniti of Lisle for about the past 2 years. I have always been pleased with the quality of work, and my car gets taken care of in a timely manner. Christian Lafferty, the service consultant I worked with, was also very pleasant and always made sure to keep me up to speed about what was happening with my car. Whether I'm just in there for an oil change, or for a more complex issue, Christian has proven to be quite knowledgable when it comes to vehicles. I would definitely recommend the service department to other Infiniti owners! More

My sales person Steve Johnson was terrific. He got me a great price on my new lease and handled the process flawlessly. Joe in finance, Micah who handled my lease return and Assad who delivered my car wer great price on my new lease and handled the process flawlessly. Joe in finance, Micah who handled my lease return and Assad who delivered my car were all friendly, efficient and professional. I have not yet used their service department so I can not comment on their performance yet. More