
INFINITI of Naperville
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,493 reviews
I hate buying a car, but Infiniti of Naperville made the process simple and easy. Negotiation was efficient and fair. Jacob Korallus was my salesman with the assistance of Paul Bulthuis. Both were extrem process simple and easy. Negotiation was efficient and fair. Jacob Korallus was my salesman with the assistance of Paul Bulthuis. Both were extremely helpful and friendly. Jacob kept me informed and stayed connected with me throughout the entire process. Knowing he had other clients while he was working with me, he still took the time to touch base with me, which made me feel like a priority the entire time. Then onto finance....Joesph Limjuco made the process quick and painless. Signing of the docs took no time and Joe offered different warranties and products without doing that "hard sale" technique. Joseph was a nice guy, and he knew his stuff. You could tell he has been doing this for years. Very professional. It's been a few days since I bought my car, and I haven't had a second of buyer's remorse because I was presented with facts and was well informed about the process the entire time. In the end there was no second guessing or feeling like I missed something - because I didn't. The team at Infiniti of Naperville made sure of that. Overall, this entire dealership deserves praise. Everyone was friendly and helpful. Thank you Paul, Jacob and Joseph!!! You were all awesome!!! I would truly use this dealership for any car purchase, new or used. Five star service for sure! More
Everyone was very friendly and Randy was very knowledgeable on all models. The whole process from start to finish was very easy. knowledgeable on all models. The whole process from start to finish was very easy. More
Great cars and the staffs are welcoming especially Randy. Thank you Infinite Naperville . Thank you Randy Thank you Infinite Naperville . Thank you Randy More
Working with Jessica first online then Eric at the dealership was the easiest transaction to purchase my QX50 sport. I secured a deal online with Jessica, showed up at the dealership where Eric took o dealership was the easiest transaction to purchase my QX50 sport. I secured a deal online with Jessica, showed up at the dealership where Eric took over and continued the buying process. It was so smooth and hassle free. We ending our time with the finance department which was a bit longer, which is expected. (All the paper work :)) We cannot be happier with our entire experience. Side note, we did go to another dealer first and got a total "runaround". A friend told us about their experience at Naperville Infiniti...great recommendation!! More
Eric wang was professional, respectful and honest thru the whole buying process. I would highly recommend reaching out to him. the whole buying process. I would highly recommend reaching out to him. More
Dale is great to work with! Will definitely buy from him again. He explains everything well, is efficient, and responsive! The dealership is lucky to have him there! Will definitely buy from him again. He explains everything well, is efficient, and responsive! The dealership is lucky to have him there! More
An absolute joke. First off they add products without letting you know they're optional or give you a choice which i'm sure is illegal. Secondly they overprice their v First off they add products without letting you know they're optional or give you a choice which i'm sure is illegal. Secondly they overprice their vehicles and under value yours so they can make the most money. Randy wasn't helpful at all - wouldn't work with him or their finance ever. More
Very fast and courteous service. Adam Murczek was extremely helpful. I will recommend Adam and Infinity of Naperville to my friends. Adam Murczek was extremely helpful. I will recommend Adam and Infinity of Naperville to my friends. More
We visited numerous brands and dealerships. Hands down we had the best experience and good deal at Infiniti of Naperville. Our salesperson Randy Chin was extremely knowledgeable and helpful. Hands down we had the best experience and good deal at Infiniti of Naperville. Our salesperson Randy Chin was extremely knowledgeable and helpful. His openness and non pushy approach was refreshing. This is our first Infinity and we love it More
I have been leasing and purchasing cars from Naperville Infiniti for over 10yrs. Randy Chin and Dale are a pleasure to work with and make the experience painless. Infiniti for over 10yrs. Randy Chin and Dale are a pleasure to work with and make the experience painless. More