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INFINITI of Memphis - Service Center

Bartlett, TN

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99 Reviews

99 Reviews of INFINITI of Memphis - Service Center

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October 08, 2021

Great service , quick, friendly clean waiting area I will return and recommend to everyone I know More

by ifb0921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
September 20, 2021

I wouldn't take my vehicle to no other place. Thanks Infinity of Memphis you all are great 💖. More

by Waltonkn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 20, 2021 -

INFINITI of Memphis responded

Thanks so much for the kind words! We appreciate your business and look forward to serving you for along time!

August 17, 2021

I see such a difference with the new ownership. Employees seem very much under pressure and it is very undeserving to them when companies can not even find employees and you came into a company with very har More

by zphillips101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody walstrom
Aug 17, 2021 -

zphillips101 responded

Look forward to things to seem like previous owners

Aug 17, 2021 -

zphillips101 responded

Done

Aug 18, 2021 -

INFINITI of Memphis responded

Gossett Motor Cars is excited to add Infiniti Of Memphis to our team. Our employees and management of Infiniti have continued to work hard for us everyday and we appreciate their loyalty to our company. They will continue to give the best experience possible to all our past and present and future customers. We appreciate your business and look forward to serving you in the future.

August 05, 2021

THE PEOPLE THEY WILL WASHING CARS AND TERRIBLE VERY BAD More

by winfreymcclore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse , Marty Pryor
July 31, 2021

I felt such a known brand as infiniti; should have taken ownership of its oversight instead of charging me the customer!!!! Very poor accountability!!! I would greatly appreciate having my money refunded ba More

by VRichardson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marty Pryor
Aug 13, 2021 -

INFINITI of Memphis responded

Please reach out to Rob our GM if you would like to discuss this issue further. We hope we can earn your business and trust in the future and continue to serve you. Thank you in advance.

July 27, 2021

Infiniti of Memphis, Is a dealership that I would rest at ease of purchasing my next vehicle from. Very knowledgeable about my SUV's problems More

by dawson64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Service Department
July 22, 2021

Very good service. Mike was very helpful. There were also other people in the service area that were very kind and helpful. Thank you for a great experience! More

by annesheltonclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
July 22, 2021

I experienced great service for my service consultant Mike. A huge plus is the way the vehicle is returned, nice and extra clean. This was my 2nd service appointment and the same quality of service I rec More

by oymve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Pryor
July 19, 2021

A1 Customers service. I would recommend them to friends and family. I was told if the problem continue with my sunroof leak bring it back More

by dawson64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AMANDA
July 16, 2021

Staffing issues need to be addressed. I saw 10 salespeople doing nothing while the service department was underwater. Bad allocation of resources when there are not even enough cars on the lot to More

by morgan.cooley1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marty Pryor
Aug 13, 2021 -

INFINITI of Memphis responded

Morgan, we apologize if you had any issues during your recent visit. We pride ourselves in treating our customers with the utmost respect but there will be times that our service department will be busier than the norm. We hope we can earn your business in the future and turn all your visits into a 5 Star Experience.

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