INFINITI of Memphis
Bartlett, TN
Filter Reviews by Keyword
By Type
Showing 269 reviews
I had a great experience at Infiniti of Memphis. I just bought my third car there, and I've been very pleased with the salesmen, sales and financing process, and the service department. They carefully exp bought my third car there, and I've been very pleased with the salesmen, sales and financing process, and the service department. They carefully explain all the aspects of the sale, and do a complete walkthrough of the features of the features. I couldn't ask for anything more. More
I have really enjoyed my experience working with Chad Tidwell. I now live in the state of Florida, but have enjoyed working with Chad so much over the past several years that I still work with him. We ju Tidwell. I now live in the state of Florida, but have enjoyed working with Chad so much over the past several years that I still work with him. We just completed buying a new G37 convertible and Chad worked with me remotely on the paperwork, shipped the vehicle to us, picked up the trade-in, and made the experience a breeze! More
My experience with Infiniti of Memphis has always been very good. I bought my 1999 G20 from there, which is the reason I love the Infiniti cars. When I decided to buy a new one, I also went to Infiniti very good. I bought my 1999 G20 from there, which is the reason I love the Infiniti cars. When I decided to buy a new one, I also went to Infiniti of Memphis. Josh Lumpkin is a very pleasant and helpful person. I really enjoyed working with him because he answers all of my questions and is very responsive to whatever I say I need help with. Also, the person who explained how my voice and navigation system works was very pleasant. I can't find his card right now and can't remember his name, but he is great. More
Every possible questions I have are answered, and followed up on. The car itself is a dream. Everyone else in my family now wants one. It handles better than any car I have driven before (Lexus's followed up on. The car itself is a dream. Everyone else in my family now wants one. It handles better than any car I have driven before (Lexus's the past 12-14 years, mercedes before that). The entire process has been immensely satisfying. More
We bought our first QX56 from Chad in 2008. I was struck by his knowledge and professionalism. He has kept in contact with us since that first purchase and when we decided to get a new vehicle we made sure by his knowledge and professionalism. He has kept in contact with us since that first purchase and when we decided to get a new vehicle we made sure we contacted him. He went above and beyond to make sure my wife got exactly what she wanted. Later this week she will be leaving in a 2011 QX56. I have bought many cars and have never had a salesperson better than Chad. More
Outstanding dealership! None of the "standard" car sales tricks. Chad and the dealership came highly recommended from a friend. When I showed up, Chad was busy with another customer, so he asked car sales tricks. Chad and the dealership came highly recommended from a friend. When I showed up, Chad was busy with another customer, so he asked me to pick the car I wanted to drive and gave me the keys. When I came back, he didn't want me waiting around for him to finish with his customer, so he took my phone number and called me back later that evening. We did all of our dealing over the phone. Once we arrived at an agreement, I showed up and everything was ready. In and out in under 30 minutes! I have bought or leased over 15 cars througout my life and this was the best and easiest experience I have ever had! I could go on and on. Highly recommended! More
Just bought my second vehicle from this dealership and Chad Tidwell. Excellent experience. No pressure or old sales tactics. Easy to work with; no wasted time. He's knowledegeable, friendly and respec Chad Tidwell. Excellent experience. No pressure or old sales tactics. Easy to work with; no wasted time. He's knowledegeable, friendly and respectful of your time. First class operation. And they keep up the service after the sale. It's hard to imaging any dealership matching this kind of experience. More
Chad Tidwell was our salesman. We have worked with him on several occasions and enjoyed the time we spent with him. He is very knowledgable and extremely kind. I would recommend this dealership to anyon on several occasions and enjoyed the time we spent with him. He is very knowledgable and extremely kind. I would recommend this dealership to anyone looking for a great car. The customer service department is excellent and provides the needed maintenance in a very reasonable time period. More
We purchased our Infiniti M35 in 2007, and have been extremely pleased with the vehicle and the service of this dealership. The whole experience with Infiniti has been amazing, I was introduced to Chad extremely pleased with the vehicle and the service of this dealership. The whole experience with Infiniti has been amazing, I was introduced to Chad Tidwell when I entered the dealership over 3 years ago. I have bought cars over the last 25+ years and could not even tell you the name of any other salesmen, but Chad has done a fantastic job of establishing a relationship with myself and my husband. We are currently thinking about upgrading vehicles and I honestly would not want to purchase from anyone else but Chad. I trust him and I like the product and the service. More
My first of three Infiniti's was purchased in AR. I was not crazy about the service dept. at Parkway Infiniti. My relationship at Infiniti of Memphis started in the service department. After I saw what g not crazy about the service dept. at Parkway Infiniti. My relationship at Infiniti of Memphis started in the service department. After I saw what great service I received having not purchased my car there, I was sold on this dealership! Infiniti of Memphis has great sales people as well as customer service. They take great care of you even after the purchase! I have to say, not many dealerships know you by name! More