INFINITI of Memphis

Very nice and professional experience. We are friends with Rob and so we preferred buying from him. The salesperson was Louise. She was a pleasure to work with. She was very willing and he We are friends with Rob and so we preferred buying from him. The salesperson was Louise. She was a pleasure to work with. She was very willing and helpful. She was very nice as well as professional More

Great dealership that has knowledgeable salespeople and service department representatives! I’ve been a customer for many years. service department representatives! I’ve been a customer for many years. More

Don't communicate what is going on. Had to keep calling to find out how evaluation proceeding. Had to keep calling to find out how evaluation proceeding. More

Have use this dealership over 10 years . First my husband now, me . I’m very satisfied with this location. First my husband now, me . I’m very satisfied with this location. More

Waste of breath to even go into it, they don’t care anymore about customer service or customer satisfaction. I have owned Infiniti’s for years, but this will be my last one due to bad treatment from b anymore about customer service or customer satisfaction. I have owned Infiniti’s for years, but this will be my last one due to bad treatment from both sales and service. Pitiful experiences…. More

The service was Very clean, the service tech (Robert) was knowledgeable, courteous, and helpful. I was very satisfied. knowledgeable, courteous, and helpful. I was very satisfied. More

I have always admired the service that is provided to me by Infiniti of Memphis. Mike is always awesome to work with. by Infiniti of Memphis. Mike is always awesome to work with. More

I have only had great experiences with Infiniti of Memphis. I am so glad I made the decision to purchase my vehicles there. The customer service is beyond approach. They make me fill special each time Memphis. I am so glad I made the decision to purchase my vehicles there. The customer service is beyond approach. They make me fill special each time I've visited. Keep up the great work. More

Recently I had my 2018 q50 towed in for a snapped serpentine belt which is apparently common on these models. My service advisor Jody Wahlstrom was no help whatsoever , for one she was very condescen serpentine belt which is apparently common on these models. My service advisor Jody Wahlstrom was no help whatsoever , for one she was very condescending from the first day my car arrived and I never received any paperwork for the repairs but I was quoted 3k to replace my serpentine belt, idler pulley, and to realign the a/c compressor . After asking several questions about coverage from my warranties the price quoted initially went down to $750 but still no paperwork was received for the work that was supposed to be performed on my vehicle. A couple days later I received a notification from the service tracker saying my car was ready and so I drove 30minutes or more to find out my car wasn’t anywhere close to being done. I was then told by Wahlstrom via phone call that , that wasn’t her problem and that she’ll call when my car is ready, which is no way to talk to a customer . Infiniti of Memphis If I could give zero stars I would do so in heartbeat. More

Love this location and the people. . I will always come to this location. Thanks for everything . I will always come to this location. Thanks for everything More