INFINITI of Manhasset

This dealership will do anything to make a sale and then when something goes wrong with the car they treat you like garbage. My transmission supposedly blew on my car the DAY my car's warranty expired. Mi when something goes wrong with the car they treat you like garbage. My transmission supposedly blew on my car the DAY my car's warranty expired. Mind you, it only had 60,000 miles on it. I figured they would try and help me out and get the transmission covered. They did not. My car was towed to Infiniti the very next morning. I was informed that my transmission was blown and it would cost almost $6000.00 to have replaced but they would help me out as much as they could with Infiniti corporate to get it covered under warranty. Well, they did nothing to help me. Told me I never got anything but oil changes so why should they help me out. Long story short, I got my car towed out of there and towed to another transmission shop. About two hours later, I received a phone call from my transmission guy stating that the battery was dead and the transmission just needed to be programmed. Infiniti of Manhasset was trying to get me to spend $6000.00 on a new transmission that I never needed. I will NEVER EVER buy another Infiniti again. A bunch of crooks. More

This was our third Infiniti dealership we visitied on Long Island. The first two dealerships were only interested in selling us the cars they had on the lot. Lydia Coleman was very professional and pr Long Island. The first two dealerships were only interested in selling us the cars they had on the lot. Lydia Coleman was very professional and prompt in answering our initial internet request. She collected our requirements and worked with her mangers to review inventory. She arranged our appointment to meet with Kelvin Ninez, our sales rep, and we spent minimal time choosing and neogtiating a fianal price for the car. Kelvin and his manager explained to us how cars come off the boat and how and where the accessories are installed on the vehicles. This information helped us make a better choice in selecting the accessories we really needed. The paperwork and sales tax/title, etc. numbers were expalined to us in detail. The closing on the car a week later was streamlined and informative. The car comes with loads of technology; Kelvin spent a good 30-45 minutes reviewing all of the features with us before we got behind the wheel to dirve. This dealership was the best one on Long Island based upon my wife's and my exepriences. We look forward to many years of happy servicing with Infiniti of Manhasset. More

The lease on my 2010 EX35 was about to expire and I started looking for a replacement on-line. The EX was my fifth Infiniti lease and decided to be a loyal customer because my leases have not disappoi started looking for a replacement on-line. The EX was my fifth Infiniti lease and decided to be a loyal customer because my leases have not disappointed me in the past. I requested a quote from Infiniti of Manhasset while on-line. Lydia Coleman responded within minutes and requested my thoughts on what I was interested in. After a couple e-mails an appointment was made for the following day. I was introduced to Gerard Crittendon when I arrived and a deal was made shortly after. I drove away in my new M37X that day. My experience purchasing a new M37X was simple, no pressure and painless. My thanks to all involved with the purchase. More

My girlfriend and I were looking for a reasonably priced pre-owned vehicle. She wanted to check out an Infiniti, but when she knew that it was out of her price range, the sales people jumped in quickly to h pre-owned vehicle. She wanted to check out an Infiniti, but when she knew that it was out of her price range, the sales people jumped in quickly to help her find the car that she wanted. They took down the specs that she was looking for and within minutes, they brought her to the Altima that she fell in love with. The sales staff was not pushy at all and they were very hospitable. In regards to financing, we were concerned due to the fact that we are both students. the manager Vinny seems to have a great relationship with the banks and was able to help us get a fair rate at a fair APR. The sales people here make you feel like you're home and they make you feel like you've known them for years. I have recommended Infiniti of Manhasset to all of my friends and family. Thank you guys for making car purchasing a 1-2-3 experience More

This is my second Fx from Infiniti of Manhasset, It was great working with David, he was extremely professional and friendly, made the whole process very easy and enjoyable, everything was truly exceptiona great working with David, he was extremely professional and friendly, made the whole process very easy and enjoyable, everything was truly exceptional. I would highly recommend Infiniti of Manhasset and David to anyone who might ask. More

Over the years I have always sought to buy an infiniti howver, most inifiniti Dealerships have turned me off. That is until I came ot Infiniti of Manhasset. The team there is very cuteous, healpful and kn howver, most inifiniti Dealerships have turned me off. That is until I came ot Infiniti of Manhasset. The team there is very cuteous, healpful and knowledgeable. Specifically, I work with Jerry Critteron who is extremely helpful and geinuinley interested in your happiness. I would alos make mention of David Fine the manager. Infiniti of Manhasset is a class organization and am extremly happy with my purchase. More

On one of my service visits to Infinity of Manhasset, as I was trolling through the new cars showroom, Isaiah came up to and very politely asked if I needed assistance with anything. As the end of my lease I was trolling through the new cars showroom, Isaiah came up to and very politely asked if I needed assistance with anything. As the end of my lease was approaching in about 5 months, just asked for any early termination promos and that lead us to sitting down and giving & getting all the necessary information. Isaiah followed up with many phone calls trying to make the deal go through, but unfortunately the dealer wasn't able to meet my numbers. A couple of months passed by and Isaiah called one day out of the Blue to let me know about a promotion they have and seems like now they can meet my numbers. So, back and forth on the phone a few times during that day and we finally made it to the dealer and they were 90% close to meeting my numbers. However, we shook hands, signed papers and drove away in a spanking, brand new G37 Convertible, Black on Black, sexy beast :) Thank you Isiah for making it happen. If you're in the market to get an Infinity, this dealer is the place to go to, and Isaiah is your man. The place is always squeaky clean, everyone is very respectful, helpful and not pushy. The service people are also very nice to work with. Overall, in between two different Infinity dealers that I've worked with, Infinity of Manhasset wins hands down. Thank you, Frank aka OPTMSTK More

Great experience, everyone i dealt with especially Daniel was knowledgeable and friendly without being overbearing. The helped me make some key decisions on the best car for my lifestyle, not what would boos was knowledgeable and friendly without being overbearing. The helped me make some key decisions on the best car for my lifestyle, not what would boos their numbers. Thanks Again! -Julie Mahes More

The entire process from the moment I spoke on the phone with Diana until Peter walked me out to my car was amazing. Never once had a "sales pitch' "let me talk to my manager" atmosphere. Stress free and pa with Diana until Peter walked me out to my car was amazing. Never once had a "sales pitch' "let me talk to my manager" atmosphere. Stress free and painless process of getting me exactly what I wanted in my brand new car. I would highly recommend the Dealership as well as the Diana and Peter to everyone I know. Being in the service business myself it was refreshing to be treated so nicely. Sincerely your new Infiniti customer for life, Craig Delia More