INFINITI of Manhasset

Incredible Professionalism and Integrity My story began in June of this year when I purchased a certified used 2013 G37. Shortly after driving the car home, I noticed a strange metal “tinking My story began in June of this year when I purchased a certified used 2013 G37. Shortly after driving the car home, I noticed a strange metal “tinking” noise emanating from the rear trunk area. The car was immediately taken to the dealer to correct the problem. I ended up bringing the car to the dealer 4 times within a two month period to fix the noise which was apparently impossible to fix. After the 4th trip, I was told by one of the service managers that the car had been in an accident (not disclosed on the CarFax) and the noise was a result of body flex. The car was sent to the body shop and endured 2 days worth of work in which brackets were mounted in the rear to support the frame of the car. The work was all done at no cost to me and it was obvious that the service staff put forth a concerted effort, which eased my concerns. However, the noise was still not fixed after the trip to the body shop and I honestly didn’t know where to turn next. I decided to go talk to George, the Sales Manager about these issues and asked if it were possible to trade the car for another certified car on the lot. He told me that he would need to do his own check of the previous service visits and would call me the next business day to discuss our options. Sure enough, George called me the next day and said that they would indeed trade my car in for another. When I visited later on that week, Ben (my initial Sales Rep) and George worked to get me in a better car (G37 Sport) with less miles and a better price tag at no additional cost. I honestly could not believe how amazing this entire staff was in this situation. I assumed the worst, but came out absolutely impressed with their professionalism and ability to instill faith in an otherwise anxiety ridden process. My friends and family have been made well aware of this situation and are astonished with the dealers integrity. I will most certainly be an Infiniti of Manhasset customer for life. More

In love with my QX80 I'm satisfied With my purchase Ben looked out. He found my SUV in a good amount of time. I would definitely recommend Manhasset Infiniti. He had my I'm satisfied With my purchase Ben looked out. He found my SUV in a good amount of time. I would definitely recommend Manhasset Infiniti. He had my paper work ready, all I had to do was sign. HASSLE FREE....... More

A pleasure to deal with Ben Kraft This is the 2nd car I have purchased from Ben Kraft at Infiniti of Manhasset in less than a year. I can COUNT on Ben to be knowledgeable, straightfor This is the 2nd car I have purchased from Ben Kraft at Infiniti of Manhasset in less than a year. I can COUNT on Ben to be knowledgeable, straightforward and most of all HONEST. He got me the best deal I could have gotten. I have faith in this man and TRUST. Work with Ben Kraft if you are in the market for a new or used car. He towers over the rest!!!! More

it was good!!! It was good, nothing much to complain about! Would deff consider doing business here ! Good service, good coffee and pizza! Prices are pretty decent It was good, nothing much to complain about! Would deff consider doing business here ! Good service, good coffee and pizza! Prices are pretty decent and cars are beautiful! More

Mind blowing buying experience I hate dealerships and car sales people. When I came to buy a car at Infinity of Manhasset I was mentally prepared to deal with the BS- BUT at the end I hate dealerships and car sales people. When I came to buy a car at Infinity of Manhasset I was mentally prepared to deal with the BS- BUT at the end I was blown away. Dealing with Christina Oddo was actually a painless no BS experience. She works fast, she was honest and she actually cares. Days after owning my car I still find it hard to believe that I had a Mind blowing buying experience. I definitely recommend her to anyone that wants a fast no BS buying experience. Thank you Christina for everything. More

Excellent Staff! The staff at Infiniti of Manhasset, went over and above to get me into the car I wanted and a price I could afford. They made it very convenient for m The staff at Infiniti of Manhasset, went over and above to get me into the car I wanted and a price I could afford. They made it very convenient for me, with the correspondence through email, texts and phone calls. I would definitely send my friends and family to Infiniti, no question! They are the best! Me and my family are loyal customers! Thank you again Infiniti of Manhasset! More

Friendly, Helpful and Courteous Staff From the moment I walked in the door the sales staff, specifically Christina Oddo, was extremely helpful in showing me the vehicle options available t From the moment I walked in the door the sales staff, specifically Christina Oddo, was extremely helpful in showing me the vehicle options available to me based on my budget and other criteria. When I came back with my family Christina was once again extremely helpful, and particularly patient with the kids (their popcorn machine and free popcorn also helped matters). Once I had decided on leasing a vehicle from Infiniti of Manhasset, particularly the Q70L, they were fair and reasonable in their monthly pricing. In picking up the vehicle Christina explained all the various vehicle options, etc. and even set up the Bluetooth link to my mobile phone before I left. I would highly recommend Infiniti of Manhasset for your next car purchase or lease, and ask for Christina. James F More

Great Experience!!! The service and the staff were excellent especially Jeremy Bhagwandn. This is my second vehicle purchase with Infiniti of Manhasset and I highly recom The service and the staff were excellent especially Jeremy Bhagwandn. This is my second vehicle purchase with Infiniti of Manhasset and I highly recommend them! More

Visit to Purchase aa new car I decided to stop by after work today around 745 pm with a special quote I had received for being active duty military. This would have made my 3rd in I decided to stop by after work today around 745 pm with a special quote I had received for being active duty military. This would have made my 3rd infiniti purcahse over the span of 5 years so I considered myself somewhat of an infiniti loyalist. What a huge disappointment I ran into as I came into the showroom in Manhassat. What an uncomfortable and unique situation, for what is considered a "luxury" auto brand. Right through the door, the front receptionist gave a quick glance and seemed like she wanted to assist however she was too preoccupied flirting with the valet. So I moved on. Strolling through the showroom, i walked by 6-7 salesmans. I know this since they were ALL in their see through cubicles. 3 salemans were playing with their smart phones, 2 were eating ( this is completely understandable and i am sympathetic) , while a manager stared me down from his booth. Trying to engage with some of the employees ended with a feeling of rejection. So,after feeling unwelcome and awkward, I decided to leave. Went straight to Bayside Infiniti where i was immediately welcomed and directed. Not only that, whenever a salesperson had left, i was asked if i was being helped. At the end of a long work day, very simple common courtesies goes a long way to prospecting customers. More