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INFINITI of Lynnwood - Service Center

Lynnwood, WA

4.7
376 Reviews

376 Reviews of INFINITI of Lynnwood - Service Center

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August 07, 2024

I like , because it very fast the service . I recomendé at my friends for good service . More

by emerita_cuellar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Jeanneret
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Oct 17, 2024 -

INFINITI of Lynnwood responded

Hi Emerita_cuellar, thank you for taking the time to leave a review for us at INFINITI Of Lynnwood. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 05, 2024

The waiting area is clean and comfortable. Joel is a pleasure to work with. Thanks! More

by jilldavidson31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

INFINITI of Lynnwood responded

Thank you so much for taking the time to give us a 5-star review Jill! We are so happy to hear that you think our waiting area is nice and comfy, and we are especially happy to hear that Joel is a pleasure to work with! We appreciate your business and we look forward to seeing you on your next visit!

August 05, 2024

Always a pleasure working with the Infiniti team, Joel is always very responsive and great to work with, he is always upfront and transparent! I appreciate the care! I also appreciate the porter stepping out More

by MALU.LU95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

INFINITI of Lynnwood responded

Hi Malu.lu95, thank you for taking the time to leave a review for us at INFINITI Of Lynnwood. We're happy to have provided you with such a positive experience! We're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 05, 2024

My first experience with Infiniti of Lynnwood and it was a pleasurable one! Work was done in a timely fashion, cost in line with the original estimate. More

by jprachar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

INFINITI of Lynnwood responded

Jprachar, thank you for your kind words and this wonderful review! We are very happy we could provide you with a positive experience! and that we got you serviced in a timely fashion, and that we were transparent about costs. Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day!

August 05, 2024

As usual, efficient, quality service with friendly staff. Comfortable waiting area. I have no complaints. More

by charlessimrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

INFINITI of Lynnwood responded

Charlessimrell, your wonderful feedback and rating mean a lot to us. Thank you so much for your continued loyalty, we appreciate it so much! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you again, and have a fantastic day!

August 05, 2024

Very kind and friendly. service and stuff. Work was done by on schedule. Will visit next time. More

by Jrosuga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlaina V.
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Oct 18, 2024 -

INFINITI of Lynnwood responded

Hi Jrosuga, thank you for taking the time to leave a review for us at INFINITI Of Lynnwood. We're happy we could meet your expectations! We look forward to your next visit! Take care!

August 04, 2024

My husband took the car in for an oil change and tire rotation. When he got it home, I noticed that the tires appeared to be in the same position due to marks that I knew were on a certain tire. I called More

by Ally
Service Communication
Recommend Dealer
No
Employees Worked With
I believe Joel is the service manager with whom I left a message
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Oct 18, 2024 -

INFINITI of Lynnwood responded

Ally, thank you for taking the time to leave us your honest feedback. Whenever you get the free time please reach out to us at 425-374-1755 so we can learn more about what happened so we can grow and learn from your experience. Thank you again for taking the time to let us know about how we did, your feed back is invaluable to us. We value you, and your business.

August 03, 2024

Always a pleasure to visit this dealership for my service needs, the waiting room is super! More

by kellieheatoncoffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

INFINITI of Lynnwood responded

Kellieheatoncoffey, we're glad you had such a wonderful experience with us! We're especially happy to hear that you think the waiting room is super!! Thank you very much for taking the time to leave your feedback, we value you and your business. We look forward to seeing you on your next visit!

July 19, 2024

Professional, friendly and excellent service provided. New to the area and was a wonderful experience. More

by Ktrsm1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

INFINITI of Lynnwood responded

Thank you so much for taking the time to leave your feedback and 5-star review! Also, on behalf of the Infiniti of Lynnwood family welcome to the area! We are so pleased you you had an excellent experience with us. We are committed to providing the best customer service that you deserve, and we are so happy we were able to achieve exactly that! Thank you again for leaving you feedback, we value you, and your business and we look forward to seeing you on your next visit!

July 02, 2024

Really honest dealership and my service advisor Joel was extremely helpful getting me squared away to my satisfaction. I would not hesitate to recommend getting your Inifiniti worked on here More

by Spencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

INFINITI of Lynnwood responded

Hi Spencer, thank you for taking the time to leave a review for us at INFINITI Of Lynnwood. We're happy we could meet your expectations and provide the excellent customer service you deserve! We appreciate your recommendation to our dealership as well that means so much to us! Thank you again, and have a wonderful day!

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