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INFINITI of Lynnwood - Service Center

Lynnwood, WA

4.7
388 Reviews

388 Reviews of INFINITI of Lynnwood - Service Center

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September 20, 2024

Great service and staff. I went in with an issue that I had more than two opinions on that were different. The folks at Infiniti in Lynnwood identified and addressed the iss More

by jamiekaku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlaina Valenti
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Oct 07, 2024 -

INFINITI of Lynnwood responded

Hi Jamiekaku, we are very happy to have provided you with such a positive experience, we are especially happy to hear the issue is now fixed! Thank you again for the great review, we look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 17, 2024

I have been going to this dealership for years. They always perform excellent service and their customer service does not disappoint. More

by vlangwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlaina
Report | Print
Oct 07, 2024 -

INFINITI of Lynnwood responded

Thank you for your kind words and long-standing loyalty! We're delighted to hear that you've always had a positive experience with our service. We value you and you and your business and thank you for choosing us! We look very forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 16, 2024

i was please with service, communication and the timing during this service appointment. Thank you More

by katgnslvs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena
Report | Print
Oct 07, 2024 -

INFINITI of Lynnwood responded

Thank you so much for your positive feedback! We're glad to hear that you were pleased with our service, communication, and the timing of your appointment. We value you, and your business and look forward to seeing you next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 16, 2024

This dealership is very professional, courteous and well-managed. It's a pleasant place to be if you need to wait while your vehicle's service is performed. The work is done promptly and correctly. I w More

by erek.barhoum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

INFINITI of Lynnwood responded

Thank you so much for the wonderful review! We're delighted to hear that you had a positive experience at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 09, 2024

Oil Change, tire rotation and Apple CarPlay reset performed perfectly to my expectations. Cordial and accommodating service personnel made the experience very enjoyable. Completed before expected tim More

by whatsthepower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra Russo
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Oct 07, 2024 -

INFINITI of Lynnwood responded

Thank you so much for taking the time to leave us a wonderful review! We are very pleased to hear all your services were completed perfectly to your standards and that our staff were cordial and accommodating. We are also glad to hear to hear we were able to complete the work earlier than expected! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 08, 2024

Thank you for the complementary car wash & inspection after oil and air change! Ontime service. More

by yijt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlaina V
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Oct 07, 2024 -

INFINITI of Lynnwood responded

Yijt, we are so pleased you enjoyed your visit to INFINITI Of Lynnwood! We're also glad we got you out in a timely manner and that you enjoyed the complimentary car wash and multi-point inspection. Thank you so much for your feedback, we look forward to seeing you next visit!! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

August 29, 2024

Clean facility, details of maintenance explained. Good service but no discount for spending over $850. More

by tolu_oluwole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

INFINITI of Lynnwood responded

Hi Tolu_oluwole, thank you so much for your honest feedback on your experience. We are glad that the service went smooth and details were explained. If you are still needing clarification on pricing and discounts please call us at 425-563-6600. Thank you very much and have a wonderful day!

August 27, 2024

In for a new vehicle, too bad, Infiniti didn't offer plug-in hybrid. However, Victor gave me some good suggestions, now, Infiniti is back on my list. Thank you, Victor. More

by vince747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

INFINITI of Lynnwood responded

Hi Vince747! Thank you for taking the time to leave us a review! We're so happy we were able to help you out! We hope you find the perfect plug-in hybrid vehicle. We really appreciate you considering us, and keeping INFINITI Of Lynnwood on your list! We are always more than happy to assist you if anything else comes up. Take care!

August 27, 2024

Great customer service and on time delivery. There app makes it easy to find out issue with the car. More

by nlambino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlaina
Report | Print
Oct 18, 2024 -

INFINITI of Lynnwood responded

Hi Nlambino! Thank you for taking the time to leave us a review, we're so happy we were able to help you out while providing great customer service and an on time delivery! We are always more than happy to assist you if anything else comes up. Take care!

August 22, 2024

Oil and filter change went smooth. I appreciated the video overview of the fluid level checks. Clear explanations of other recommended service was also appreciated. Though these quot More

by preston15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlaina Valenti
Report | Print
Oct 18, 2024 -

INFINITI of Lynnwood responded

Preston, we are so pleased you enjoyed your visit to INFINITI Of Lynnwood! We're delighted that you appreciated the car wash and vacuum, as well as multi point inspection video, and explanations of any service recommendations you had were presented clearly. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit! Take care!

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