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INFINITI of Lynnwood - Service Center

Lynnwood, WA

4.7
367 Reviews

367 Reviews of INFINITI of Lynnwood - Service Center

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May 19, 2023

Amazing group of people , felt very important through the whole process. Was offered a valet service and loaner car as well! Would highly recommend for any model car owner. More

by chrisjeanneretracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Report | Print
May 18, 2023

Started on time and finished when promised . Very friendly. Car was vacuumed and washed also More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
Report | Print
April 29, 2023

Costly but always good work. I will bring back for future work and I would recommend Infiniti of Lynnwood to any Infiniti owner. More

by Garry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra
Report | Print
March 17, 2023

Great service and really nice folks. Got me in and out very quickly for an oil change and tire rotation. They washed and vacuumed my car which was awesome! More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra and Josh
Report | Print
February 12, 2023

Great service, lyft rides provided while we waited for the car to be services. Kyra was very nice and helpful. More

by NatalieL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra
Report | Print
January 09, 2023

They never keep their word. They always want to upsell their service. Incompetent staff members. More

by st
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben
Report | Print
Jan 09, 2023 -

INFINITI of Lynnwood responded

Thank you for your feedback. We are sorry to learn you were unhappy with your visit and we would love the opportunity to discuss your experience in more detail. Please reach out to our Management team at customercare@infinitioflynnwood.com with your contact information or (425) 409-6274 in order for us to discover how we could have provided a better customer experience for you. We look forward to hearing from you and earning back your trust and confidence in our team.

August 28, 2022

My first visit- I felt welcomed, car was cared for and I left confident. I will be back! More

by kimikim9901
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Oct 17, 2022 -

INFINITI of Lynnwood responded

We look forward to seeing you next time! Thank you for your visit and for taking the time to share your kind review. We appreciate you and your business and are happy that your first experience with our team was a positive one. We are happy to have you in the INFINITI of Lynnwood family!

July 14, 2022

The employees at Lynnwood Infinity are knowledgeable, professional, friendly & make every attempt to be certain the customer is happy with the work completed & looking forward to a return appointment. More

by gwynnetaylorme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel White
Report | Print
April 21, 2022

After 4 hours of second diagnostic $520 dlls and ask for another $480 dlls more for extra 3 hours of labor ? And no solution? I will never do business again with infiniti More

by Carlos N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Benjamin Lutz
Report | Print
August 29, 2021

Repaired my car efficiently & thoroughly. I will be returning in the future. More

by kclarkrn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Waterman
Report | Print
Oct 22, 2021 -

INFINITI of Lynnwood responded

kclarkrn1, Thank you so much for taking the time to leave us a review. We are happy that you had a 5-star experience here at INFINITI of Lynnwood. We look forward to seeing you in the future!

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