Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

INFINITI of Lynnwood - Service Center

Lynnwood, WA

4.7
367 Reviews

367 Reviews of INFINITI of Lynnwood - Service Center

Sort by
November 18, 2024

They are the best and easy to work with. Repairs are done at the highest quality. More

by roscoe98270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

INFINITI of Lynnwood responded

Hi Roscoe, thank you so much for your kind words and 5-star rating! We're thrilled to hear that you had a great experience with us. Our team strives to provide top-notch service and high-quality repairs, and it's always rewarding to receive such positive feedback. We look very forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

November 18, 2024

The service department is always great. Very friendly and professional. I was surprised that the multi-page report/inspection is no longer provided. I appreciate having those for my re More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

INFINITI of Lynnwood responded

Hi Joel! Thank you for your kind words about our service department! We're glad to hear that you've had positive experiences with our team. Your satisfaction is our top priority, and we strive to provide excellent service to all our customers. We understand your concern about the multi-point inspection, we're currently reviewing our processes and hope to find a solution that balances efficiency with providing detailed information to our customers. In the meantime, please reach out to me at your convenience so I can look up your profile to try and obtain these records. Thank you for taking the time to leave us this feedback Joel, we look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

November 15, 2024

Very helpful and was a great experience overall I will definitely be coming back in the future More

by chris.cornella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

INFINITI of Lynnwood responded

We are so happy to hear that we provided such excellent service Chris! Our team strives to make every visit a positive one, your feedback in valuable to us and we thank you for taking the time to let us know about your experience. We hope you have a wonderful rest of your day and we look forward to welcoming you back on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

Nov 19, 2024 -

INFINITI of Lynnwood responded

We are so happy to hear that we provided such excellent service Chris! Our team strives to make every visit a positive one, your feedback in valuable to us and we thank you for taking the time to let us know about your experience. We hope you have a wonderful rest of your day and we look forward to welcoming you back on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

November 15, 2024

As always, service was top notch. Got my car right in, communicated when the car was done, and service was excellent. More

by CHEFINSEATTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

INFINITI of Lynnwood responded

We are so pleased to hear that you found our service top-notch, and that you appreciated getting your car right in and receiving timely communication. . Our team is committed to providing excellent service, and we're glad we were able to meet your expectations. Thank you for your kind words and for choosing INFINITI of Lynnwood. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

Nov 19, 2024 -

INFINITI of Lynnwood responded

We are so pleased to hear that you found our service top-notch, and that you appreciated getting your car right in and receiving timely communication. . Our team is committed to providing excellent service, and we're glad we were able to meet your expectations. Thank you for your kind words and for choosing INFINITI of Lynnwood. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

November 14, 2024

Joel and staff at Infiniti of Lynnwood are top notch, always great! Very attractive waiting area, complete with espresso! More

by johnjrankin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

INFINITI of Lynnwood responded

We're so glad you enjoyed your recent visit to Infiniti of Lynnwood! Your positive feedback about Joel and the team, as well as our comfortable waiting area, mean a lot to us. We strive to create a welcoming and enjoyable experience for all our customers, and it's great to know we're meeting that goal. Thank you for choosing us, and we look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

November 08, 2024

Great customer service! The waiting room was very nice and comfortable. Easy to make appointment More

by luongtracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

INFINITI of Lynnwood responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our customer service and enjoyed the waiting room. We strive to provide excellent service to all of our customers, and your feedback helps us continue to improve. We look forward to serving you again in the future! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

November 05, 2024

Excellent Service. Marlaina was super helpful and easy to work with. she did not try to upsell anything which was a refreshing change to my past experiences with dealer More

by Rehan Kazmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlaina
Report | Print
Nov 05, 2024 -

INFINITI of Lynnwood responded

Rehan, thank you very kindly for leaving us your feedback and 5-star review! We're so happy to hear that your experience with Marlaina was positive. It's great to know that she was able to provide you with the level of service you deserve. We value your feedback on the timeliness to fix the issue, and we appreciate your patience with us, we will continue to improve in this area. We value you, your business, and look very forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 29, 2024

Great customer service, friendly, responsive, and timely in all aspects. The concierge service is above par. More

by lillianquam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

INFINITI of Lynnwood responded

Thank you for your wonderful review Lillian! It's always great to hear that we're making a positive impact on our customers. We're so happy you were pleased with our customer service and concierge service. We'll be sure to share your feedback with our team. Thank you so much for choosing INFINITI of Lynnwood! We value you, your business, and look very forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 21, 2024

They took good care of me and my vehicle. Great Service! Very professionals I’ll definitely comeback. More

by jnikomartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nakagaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

INFINITI of Lynnwood responded

Thank you so much for taking the time to share your positive experience at INFINITI of Lynnwood. We are so happy to hear that you were satisfied with the care you received from our team. Your feedback means a lot to us, we appreciate it so much. We look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

Oct 25, 2024 -

INFINITI of Lynnwood responded

Thank you so much for taking the time to share your positive experience at INFINITI of Lynnwood. We are so happy to hear that you were satisfied with the care you received from our team. Your feedback means a lot to us, we appreciate it so much. We look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 18, 2024

Inifinit of Lynnwood has been good to me! They far exceeded my expectations both for value and service. They have my business for life! More

by colvin1977
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

INFINITI of Lynnwood responded

Thank you so much for your kind words about your experience at INFINITI of Lynnwood. We're thrilled to hear that we exceeded you expectations in terms of value and service, we are so glad to hear we have won your business as well. We thank you very much for taking the time to leaved us this feedback and look very forward to seeing you on your next visit. If you have any questions or concerns please do not hesitate to re ach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

1
2
...
37