32 Reviews of INFINITI of Las Vegas - Service Center
Fabien has been my Service Manager since 2006 and his word has "Value." I trust his honest opinion-there is no exaggeration on time, cost- whatever--it is. Never once has it not been what he said. Fabien word has "Value." I trust his honest opinion-there is no exaggeration on time, cost- whatever--it is. Never once has it not been what he said. Fabien's consistency through these past four years surpasses any dealership I've ever experienced. Even the mechanic shop does their job right the 1st time- From my oxygen censer, to my tires, to any maintenance - it exceeds all standards. I am thankful to Towbin Infiniti for having High Quality Employee's - Such as Fabien to take care of every cars need. (Owner of M35) More
FABIAN IS MY SERVICE MAN. HE ALWAYS ACCOMMODATES MY REQUESTED APPOINTMENT TIME. WHEN I BRING THE CAR IN FOR ROUTINE MAINTENANCE, HE ASKS ME IF THERE ARE ANY SPECIAL CONCERNS. WHEN I MENTION THEM, HE REQUESTED APPOINTMENT TIME. WHEN I BRING THE CAR IN FOR ROUTINE MAINTENANCE, HE ASKS ME IF THERE ARE ANY SPECIAL CONCERNS. WHEN I MENTION THEM, HE ALWAYS CLOSES ON THE ISSUES WITH ME WHEN THE CAR IS READY. FOR EXAMPLE, I TOLD HIM TODAY THAT THERE WAS SOME RATTLING IN THE BACK PART OF THE CAR. HE TOLD ME THAT HE WOULD HAVE THE MAINTENANCE PEOPLE LOOK AT IT. AS I WAS LEAVING, HE GAVE MED THE FEEDBACK FROM THE MAINTENANCE PEOPLE THAT THEY HAD TIGHTENED SOME OF THE BOLTS AND SCREWS AND THEN THEY COULDN'T HEAR THE RATTLING ANY MORE. More
I have had all great experiences with Towbin Infiniti service department. I have asked them to find difficult problems to diagnose. They were patient and professional. Thank you to all the staff. Thei service department. I have asked them to find difficult problems to diagnose. They were patient and professional. Thank you to all the staff. Their attention to detail and correctness produces results that are great. More
To Whom it May Concern; Fabian has always been helpful To Whom it May Concern; Fabian has always been helpful and his expertise is undeniable. This is very important because in my business. It is servic To Whom it May Concern; Fabian has always been helpful and his expertise is undeniable. This is very important because in my business. It is service like his that will prove to be a determining factor on my next automobile purchase. Sincerely, Kris Kaye More
Tobin has been our service provider for our 2006 G35 since we purchased it. Fabian Perez, our service manager, has been more than helpful. Example: we had to have our car towed in with a bad battery a since we purchased it. Fabian Perez, our service manager, has been more than helpful. Example: we had to have our car towed in with a bad battery as we were leaving for the airport to catch a flight. On our return, on Sunday when the dealership was closed, Fabian met us and delivered the car to us for the remainder of our trip home. Even though we live nearly 100 miles from the dealership, we wouldn't think of going anywhere else. More
I love this dealership they always take care of my questions or concerns and the service manager is a great new addition to the company; he listens and helps out each customer. I will be leasing my n questions or concerns and the service manager is a great new addition to the company; he listens and helps out each customer. I will be leasing my next infiniti through this dealership when my lease ends! More
I stay with this dealership because of the service department, specifically that of Daryl Hern. Mr. Hern frequently goes out of his way to care for my car; in spite of having received less than stella department, specifically that of Daryl Hern. Mr. Hern frequently goes out of his way to care for my car; in spite of having received less than stellar service from the sales department; which recently seems to have lost much of not only its charisma, but also their tact and follow-through. Daryl is a shining beacon at Towbin and is the SOLE reason I stay a loyal customer. Infiniti makes a good product, and Daryl has earned his reputation and my trust based upon his excellent track record. More
I've been wanting to make some changes to my car and havn't found a great dealer that gave me reasonable prices till i was recommended to towbin infinti. I was helped by a very kind and polite gentelman havn't found a great dealer that gave me reasonable prices till i was recommended to towbin infinti. I was helped by a very kind and polite gentelman by the name of Fabian Perez. He explained all the details and offered information about how my car was going to be taken care of. Since I steped foot in to the dealer I felt very welcome. I'm so content with the service I was given. I know that my car is in good hands with towbin infinti and will coming back again. Thank you very much. More
Very personable, willing to go that extra for me. Prices werent bad at all, and they didnt charge me to check out my supposed alignment even after we learned it was my tires that needed replacing. Just over werent bad at all, and they didnt charge me to check out my supposed alignment even after we learned it was my tires that needed replacing. Just overall great people. They even washed my truck after service! Thanks Darryl! More
I always bring in my car for service and Fabian has always been very helpful with my needs and has a great attention to detail. I have recommended all my friends to come and visit towbin infity they ha always been very helpful with my needs and has a great attention to detail. I have recommended all my friends to come and visit towbin infity they have exceptional customer service. I have gone to a couple of different dealership and this is by far the best. Thank You and good job. More