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INFINITI of Kansas City
Merriam, KS
565 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs.
Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 565 reviews
March 30, 2026
Buying a new car can be a painful, tedious process. Ben made it a breeze. He listened to what we were looking for, offered choices and options and provided excellent information about each vehicle. He Ben made it a breeze. He listened to what we were looking for, offered choices and options and provided excellent information about each vehicle. He is very knowledgeable about all of the brands and models at the dealership as well as comparative brands elsewhere. The staff at Infiniti of Kansas City is friendly, easy to work with and all of them are customer service oriented. More
by Brent
March 27, 2026
Got in and out in very short time verse other dealerships. Ben was great to work with! dealerships. Ben was great to work with! More
by Estorm
Employees Worked With
February 27, 2026
Venson helped put me in a 2026 Nissan Armada. Venson was very friendly and helpful through the process. I would definitely recommend Venson when buying a vehicle. Venson was very friendly and helpful through the process. I would definitely recommend Venson when buying a vehicle. More
by jheumann
Employees Worked With
February 24, 2026
My husband and I worked with Addi, she took her time working with us and making sure we had all the information we needed to make an informed purchase. 100% recommend working with Addi. working with us and making sure we had all the information we needed to make an informed purchase. 100% recommend working with Addi. More
by twinclara
Employees Worked With
February 15, 2026
Addi was great to work with and was very knowledgeable about the vehicle we purchased about the vehicle we purchased More
by ames7575
Employees Worked With
January 16, 2026
Rayne was magnificent and took time to make sure I was aware of all the details within my purchase! aware of all the details within my purchase! More
by Susan
Employees Worked With
January 06, 2026
Ben Porche was great to work with and very knowledgeable about the two models we were considering. We came in intending to buy a used vehicle but ended up with a new one that I am very happy with. Pleasant about the two models we were considering. We came in intending to buy a used vehicle but ended up with a new one that I am very happy with. Pleasant car buying experience. More
by Mary
Employees Worked With
January 04, 2026
Addi and her team delivered outstanding and personalized customer service every step along the way customer service every step along the way More
by saraslange
December 29, 2025
I want to thank Benjamin Porche for all what he did and all the help he provided to choose my car. If you want the guy to make it done, then Ben is that guy. all the help he provided to choose my car. If you want the guy to make it done, then Ben is that guy. More
by Saif alabdulwahid
November 07, 2025
My second auto-buying experience from INFINITI of KC was better than the first! Erika Roush and Poula Fayek assisted me. They were very professional and knowledgeable while remaining appropriately sale better than the first! Erika Roush and Poula Fayek assisted me. They were very professional and knowledgeable while remaining appropriately sale focused without high pressure techniques. I bought my first QX60 in 2020 from Poula who was my salesperson. When I entered the showroom this time, he immediately recognized me. Because he is now a sales managers, he assigned Erika to assist me. I was a bit disappointed the they had a small inventory of new cars and even more limited used cars. Erika and Poula explained that their inventory situation is nation-wide. They listened to me and found a car that met my needs. Although it is not exactly what I wanted (i.e. it does not have a light interior), I was determined to stay with INFINITI of KC because I've received excellent service from them with my first QX60. Brenden Shaw, my service manger, is a HUGE reason that I stayed with INFINITI of KC - AND - I really love my 2026 QX60 with it's quiet, smooth ride and upgraded technology. Thanks Erika, Poula and Brenden for your excellent service! More
by Gary
Employees Worked With
Other Employees :
Marna at the front desk was helpful and always cheerful, Erika Roush
