INFINITI of Hoffman Estates - Service Center

Sebastian and Oscar were welcoming and provided exceptional service when I brought in my car for repair. When I picked it back up, they clearly communicated what had been fixed and why. It felt gre exceptional service when I brought in my car for repair. When I picked it back up, they clearly communicated what had been fixed and why. It felt great knowing what the cause was for needing to service the car. I will definitely go back to this dealership and recommend to others. More

My warranty was expiring soon so I spoke with Trevor and they did everything they said they would they did everything they said they would More

Great service and staff the entire dealership was friendly and answers all my questions thanks friendly and answers all my questions thanks More

Service manager was well informed and handled my service visit with ease and got me taken of and on my way in less time than I expected. visit with ease and got me taken of and on my way in less time than I expected. More

I needed a last minute appointment and called the dealership. The service Manager Oscar took my call and was extremely accommodating, polite and helpful with my questions. Will be back 100% on my nex dealership. The service Manager Oscar took my call and was extremely accommodating, polite and helpful with my questions. Will be back 100% on my next service. More

Amazing service! Got in and out fast and was explained the break down of vehicle. the break down of vehicle. More

Wonderful Service. Good and Fast. I have never been disappointed with work or the service. I will continue to come back. disappointed with work or the service. I will continue to come back. More

Great customer service! I will return for future service need! Trevor was awesome to work with!! need! Trevor was awesome to work with!! More

Gentleman who got me thru my service as I arrived was very good; informative and helped answer any questions I had; since this was my first time at this dealership. They seem very honest about work and n very good; informative and helped answer any questions I had; since this was my first time at this dealership. They seem very honest about work and not too much of a money grabbing service center. Only downside would be the grease left on my white Pearl car….. grease hand prints on the hood and sides; even the driver side door….. could be a littler careful and cleaner after the routine. More

Good job overall. Thanks again. Will be back when i need it. Thank you guys need it. Thank you guys More