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INFINITI of Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
509 Reviews

509 Reviews of INFINITI of Hoffman Estates - Service Center

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October 15, 2021

Poor service experience. None of the issues were repaired. Have the same complaints and no loaner vehicle. More

by Hitesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sebastian Pyznar
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2021

Very professional, knowledgeable and courtesy. Keeps you of the progress you are having done. Excellent More

by Wiltcarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

INFINITI of Hoffman Estates responded

We appreciate your feedback on how we did.

October 07, 2021

Quick and easy experienced Guy that helped me was easy going and professional. Made everything a breeze. More

by mario.juarez2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor
Oct 20, 2021 -

INFINITI of Hoffman Estates responded

Thank you!

October 07, 2021

Very good and helpful hshshsjsjsskjs bxjdjdj Jensen banshee did she she is eid she she ener More

by salman waheed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor
Oct 20, 2021 -

INFINITI of Hoffman Estates responded

Thank you!

October 07, 2021

Excellent customer services!!!Very helpful the entire Excellent customer services!!! Very helpful the entire time I was there… Thank you for helping me when I had no idea what I was doing… More

by Shaquitajohnson92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Jackson, David Taroyan
Oct 20, 2021 -

INFINITI of Hoffman Estates responded

You are welcome! Thank you for trusting Infiniti of Hoffman Estates to assist.

October 06, 2021

I was very pleased with the timely service. I appreciated Trevor the representative who took care of me he was kind, patient and knowledgeable. I will be back for future services . More

by MHADUCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Slobodisn
Oct 20, 2021 -

INFINITI of Hoffman Estates responded

We appreciate the five stars!

October 06, 2021

First time at this dealership, made appointment for oil change and they got me right in, Sebastian greeted me and checked me in as new client and was very friendly and professional. He answered all my ques More

by lwhitt
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

INFINITI of Hoffman Estates responded

Thank you for the opportunity to earn your business!

October 04, 2021

Everyone there gives a friendly smile. Cater to you to see if you need anything while your car is being serviced. Welcomed with a smile and handshake. Always a pleasure coming in for services. More

by JAMESETUCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Oct 20, 2021 -

INFINITI of Hoffman Estates responded

It is our pleasure to provide a five star experience! Thank you.

October 02, 2021

Perfection as always. Such a pleasure to deal with and always willing to work with you. More

by Sq 23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Romino Mecaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Olney, Oscar Lozada, Duane Jackson
Oct 20, 2021 -

INFINITI of Hoffman Estates responded

Thank you for the five stars.

October 02, 2021

Excellent service and performed on time.Service expert Excellent service and performed on time. Service expert did an awesome job and gave me free batteries for my remote More

by PATELV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

INFINITI of Hoffman Estates responded

Thank you!

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