INFINITI of Hoffman Estates - Service Center

Jason was awesome! Purchased a used vehicle on 3/7/15 with the help of Tony and Rick. My new vehicle began to make a noise but I didn't worry because Rick made sure I go Purchased a used vehicle on 3/7/15 with the help of Tony and Rick. My new vehicle began to make a noise but I didn't worry because Rick made sure I got a vehicle with WARRANTY! So I took the vehicle in on 3/11/15 and met with Jason and he was awesome my vehicle was repaired then and there in about 2 hours. Rick and Tony were awesome while I waited, they offered me snacks and refreshments! Once finished Jason also offered to help me with my son and that was very appreciated! More

Service was awesome.Kira is an excellent service consultant Service at this centre is awesome. Kira is very good service consultant. She is very friendly in nature. I recently bought a car and had a flat a tire Service at this centre is awesome. Kira is very good service consultant. She is very friendly in nature. I recently bought a car and had a flat a tire yesterday. I realized that i don't have a nug nut locker. She not only fixed the problem but also gave a nug nut locker for free. She also gave me a free car wash with vacuum . I walked out of the dealership with great satisfaction. I truly appreciate her with the service she provided . I strongly recommend Kira and consider this dealership for car servicing. More

service performed was very happy with work performed and kira who was very helpful. will get my G35x serviced here every time when needed. it was a great experience. was very happy with work performed and kira who was very helpful. will get my G35x serviced here every time when needed. it was a great experience. More

problem with the bearing Great customer service and friendly service overall.Thank john McDonough for the help I will recommend this dealer ship to other people.and friends ab Great customer service and friendly service overall.Thank john McDonough for the help I will recommend this dealer ship to other people.and friends about this place More

Professional service Kira the service adviser was absolutely terrific! The work done on my car was first rate and fixed an issue. Nice to find a place that cares about the Kira the service adviser was absolutely terrific! The work done on my car was first rate and fixed an issue. Nice to find a place that cares about the customers experience. My hats off! More

Service above and beyond my expectations!!! I came in for service on my G coupe and met John McDonough and all I can say WOW!!! He was atentive and very professional. I would recommend anyone th I came in for service on my G coupe and met John McDonough and all I can say WOW!!! He was atentive and very professional. I would recommend anyone that has a infiniti vehicle to see him for service. He even had my car washed!! Great Job!!! More

Excellence from the moment you walk in Jason Nuzzo is the word excellence for service. He is very knowledgeable, helpful and courteous. I am very happy and comfortable going to this dealer Jason Nuzzo is the word excellence for service. He is very knowledgeable, helpful and courteous. I am very happy and comfortable going to this dealership because of Jason and will highly recommend this dealership to others. Thank you Jason, for your stellar service. This make the experience at the dealership! More

Service associate Jason nuzzo is the only employee that I would prefer to go to. Most professional and courteous. I would highly recommend him as well as the dealership Jason nuzzo is the only employee that I would prefer to go to. Most professional and courteous. I would highly recommend him as well as the dealership. He is a pleasure to deal with. More

Maintenance I'd like to thank Kira Kuszynski for being an AWESOME team member at Infiniti Hoffman! She treated me with respect and was very knowledgeable of what I'd like to thank Kira Kuszynski for being an AWESOME team member at Infiniti Hoffman! She treated me with respect and was very knowledgeable of what needed to be done to keep my car running in tip top shape! Kira was very receptive to the questions and concerns I had and was able to have them addressed without a hassle. I am happy with the service provided by Kira and the service tech. More

Very good Dealer to work with Always a pleasure when having my vehicles serviced here! Friendly atmosphere and very accommodating! I would highly recommend them to anyone! Kira Always a pleasure when having my vehicles serviced here! Friendly atmosphere and very accommodating! I would highly recommend them to anyone! Kira in particular! She is great to work with! More