INFINITI of Hoffman Estates - Service Center

Been going here for service on my Q50 past 2 years and they are very attentive, polite, and helpful they are very attentive, polite, and helpful More

It wasn’t great . I had clean car loaner for 2 weeks while the dealership was waiting for my at battery. Car is running smooth and pay was on a high side. But manager applied $135 discount. This made i while the dealership was waiting for my at battery. Car is running smooth and pay was on a high side. But manager applied $135 discount. This made it average priced for the service including the battery. Trevor and his manager were cordial and understanding. I highly recommend this dealership. More

In and out quickly with great service and overview of what I came in for. what I came in for. More

Tevor did an excellent job with both customer service and explaining what will be done on the vehiclr explaining what will be done on the vehiclr More

Easy and nice dealership to work with. Oil change was completed quickly and they were able to help me get in and out quickly. completed quickly and they were able to help me get in and out quickly. More

I bought my car in for its 185k service and the mechanic fortunately found bearings for one wheel needed to be replaced, which was a relief to hear given the possible down side of missing that problem and h fortunately found bearings for one wheel needed to be replaced, which was a relief to hear given the possible down side of missing that problem and having a bigger problem down the road. Sebastian helped me the entire time and took copious time to help me understand the engineering marvel that is the modern SUV. He and my mechanic gave me great tips on how to keep my car running for another 100K. I cannot thank them enough and I recommend them and the entire team at Infiniti of Hoffman very highly! Thanks greatly! More

Sebastian in service was extremely helpful and knowledgeable. The service was done to my satisfaction on my 2020 qx50. knowledgeable. The service was done to my satisfaction on my 2020 qx50. More

Sebastian was excellent in keeping me informed and assisting me through the entire service lifecycle process. I would highly recommend him and his team to anyone looking to have service completed on t assisting me through the entire service lifecycle process. I would highly recommend him and his team to anyone looking to have service completed on their infiniti vehicle. More

We were serviced for two oil changes on both of our new infiniti suv and sedan in about an hour! Fastest service yet! Thank you! infiniti suv and sedan in about an hour! Fastest service yet! Thank you! More

Had to get my car in for service. Was going to take more than a couple of hours to get the work done. Sebastian was very accommodating with giving me a loaner. Even helped me transfer my toddlers heavy car than a couple of hours to get the work done. Sebastian was very accommodating with giving me a loaner. Even helped me transfer my toddlers heavy car seat. Enjoy taking my car in. More