INFINITI of Hoffman Estates - Service Center

Friendly Service Friendly service and not pushy to get you to do things you don't want done. Prices competitive to other places. Cleaned and sanitized car before retur Friendly service and not pushy to get you to do things you don't want done. Prices competitive to other places. Cleaned and sanitized car before returning it to me. I will use them on a regular basis. More

Had always taken my car to motor work, with the change I was very concerned about the level of care .Sebastian was so knowledgeable about my problem and helpful from the minute I left the keys, updated me t was very concerned about the level of care .Sebastian was so knowledgeable about my problem and helpful from the minute I left the keys, updated me throughout the day, car running great, very pleased with my service, will be returning . More

Service Jim was excellent, friendly and informative. brought my car for faulty sensors and ended up with a break job. $400.00 to change break pads was w Jim was excellent, friendly and informative. brought my car for faulty sensors and ended up with a break job. $400.00 to change break pads was way too much More

Service was great and hospitality was awesome James Hochberg met my needs and was great until i had to pick up my car thank you James Hochberg. Hochberg met my needs and was great until i had to pick up my car thank you James Hochberg. More

Bad customer service and bad service also They changed the oil of the car and I am guessing the cover was left loose afterwards because when the car was used a couple days after it fell down They changed the oil of the car and I am guessing the cover was left loose afterwards because when the car was used a couple days after it fell down in the expressway. It has been in the trunk ever since. I reached out and was told to take the car in but I did not have a chance to do it yet. Please let me know when can I stop by. Thank you!! More

Great job!!!! I am very pleased with the service I received on my recent visit And they changed my battery very quickly, I received Excellent customer service received on my recent visit And they changed my battery very quickly, I received Excellent customer service More

Carlo was great like always, thanks so much Carlo , also all people working inthe department, help a checking you , was great service , love the Infinity office in Hoffman Estates all people working inthe department, help a checking you , was great service , love the Infinity office in Hoffman Estates More

Friendly, proactive in fixing necessary repairs, efficient David promptly assisted me with my needed repairs and explained my warranty clearly. When he was having computer delayed he referred me to his manag David promptly assisted me with my needed repairs and explained my warranty clearly. When he was having computer delayed he referred me to his manager for assistance. More

Every time I have service and need to see if my warranty covers it they never can find the warranty until I tell them to check again. covers it they never can find the warranty until I tell them to check again. More

Very satisfied with entire personal at dealership beginning with the porters all the way up to the service manager very very happy and satisfied with the service that I received. beginning with the porters all the way up to the service manager very very happy and satisfied with the service that I received. More