INFINITI of Hoffman Estates - Service Center

Its always a pleasure working with Carlo. Always accommodating and always keeps me informed of my service progress. Couldn't think of going anywhere else. accommodating and always keeps me informed of my service progress. Couldn't think of going anywhere else. More

The service staff was courteous and helpful and the service itself super fast and efficient just the way I like it! Thank you very much! service itself super fast and efficient just the way I like it! Thank you very much! More

I went in to have my car serviced. It was an exceptional exp Our experience at Infiniti of Hoffman Estates was exceptional. Our service was informed, efficient and given with a personal touch. We discussed our Our experience at Infiniti of Hoffman Estates was exceptional. Our service was informed, efficient and given with a personal touch. We discussed our needs with Sabastian who listened and took good care of us. We felt like a part of the Infiniti family! Our car ran smoothly after being serviced. We also had a awesome conversation with Geno who sold us our first car. Thank you for providing great customer service at Infiniti of Hoffman Estate! You are 5 star quality. More

It was an average visit I went in to get my oil change, check on my tires, and I am having trouble with my Bluetooth connection. I left with paying over $100 for the oil cha I went in to get my oil change, check on my tires, and I am having trouble with my Bluetooth connection. I left with paying over $100 for the oil change, when I was told it would be $59. I drove out of the dealership with my car telling me to maintenance the tires and my Bluetooth connection was not fixed. I will be returning back to Libertyville dealership. More

Excellent customer service. You immediately felt like you were brought into the team. It's as if you were talking to people you've know for a long time. were brought into the team. It's as if you were talking to people you've know for a long time. More

Sebastian and Dave were very helpful. They helped to make sure that I got the discounts i need and were very willing to help out where needed. make sure that I got the discounts i need and were very willing to help out where needed. More

Great service and explained each and every thing. Carlos is a great guy and assets of the company. Take care of him infinite Hoffman estate.Thanks Carlos you have taking care of my needs. God bless you and is a great guy and assets of the company. Take care of him infinite Hoffman estate.Thanks Carlos you have taking care of my needs. God bless you and keep up the good work. More

Great service . Didn't have to wait long. Car was brought back once an very clean. Lounge was clean and comfortable. Coffee was very good back once an very clean. Lounge was clean and comfortable. Coffee was very good More

My experience with your service/ parts department was not your normal expected service. I waited a couple hours to get my tires rotated , car inspection and car washed in which they did not wash the interi your normal expected service. I waited a couple hours to get my tires rotated , car inspection and car washed in which they did not wash the interior windows. More

Good service overall Knowledgeable service team definitely will be back for service carlo was very nice and Friendly and helpful he answered all the questions that i have excellent job. definitely will be back for service carlo was very nice and Friendly and helpful he answered all the questions that i have excellent job. More