INFINITI of Hoffman Estates - Service Center

Inconsiderate The worst awful nasty Shady dealers Con men 67 years old in you gonna rip me off I'm going to everyone I know what a messed up place that is men 67 years old in you gonna rip me off I'm going to everyone I know what a messed up place that is More

Doug and David went above and beyond to give me great service for my car while it was in the shop. The part was delayed and I was able to work with them to use a loaner for longer than planned instead o service for my car while it was in the shop. The part was delayed and I was able to work with them to use a loaner for longer than planned instead of me having to find and pay for a rental car. Really appreciated their help. I’ll definitely be back! More

Great dealership that cares about their customers. Carlo and everyone there does a great job. Always helpful and caring for their customers. My car maintenance was done well. and everyone there does a great job. Always helpful and caring for their customers. My car maintenance was done well. More

Good job to all the personal at the service, and parts desk with your help during my last visit. Helpful, and courteous and very professional. desk with your help during my last visit. Helpful, and courteous and very professional. More

Only reason I didn’t rate higher is that the bill was not correct. The manager took care of it within a few minutes. Otherwise everything was excellent. correct. The manager took care of it within a few minutes. Otherwise everything was excellent. More

Good dealership and great knowledge associates. I had enjoyed my visit to this location each time I visit and get my car serviced. Thank you! enjoyed my visit to this location each time I visit and get my car serviced. Thank you! More

The overall service was exceptional and the service manager, Doug, was knowledgeable and professional. The waiting time was reasonable. I was very impressed with the cleaning of the vehicle after servi manager, Doug, was knowledgeable and professional. The waiting time was reasonable. I was very impressed with the cleaning of the vehicle after service was completed. More

For a woman that really diesnot dealing with mechanics- everything is so easy here. Follow up by Carlos is excellent. Everything is explained. And everything is completely keyed on time! everything is so easy here. Follow up by Carlos is excellent. Everything is explained. And everything is completely keyed on time! More

Reasonable. Weren’t pushy on things I needed. May be back in the near future for anticipated preventative maintenance. I’m taking on some of the needed items myself. in the near future for anticipated preventative maintenance. I’m taking on some of the needed items myself. More

I appreciate that they stand by their word. I have owned my QX60 for a little over a week & love it thus far. Thank you- my QX60 for a little over a week & love it thus far. Thank you- More