INFINITI of Hoffman Estates - Service Center

Sebastian was great and made my service experience a pleasant one. I was provided with updates and was out in a timely manor. I will definitely continue to bring my vehicle here for maintenance. pleasant one. I was provided with updates and was out in a timely manor. I will definitely continue to bring my vehicle here for maintenance. More

Doug was extremely helpful during my visit. Would definitely come back. The dealership was clean and nice, and the waiting area well appointed. I just wish INFINITI OE parts weren’t so expensive, but definitely come back. The dealership was clean and nice, and the waiting area well appointed. I just wish INFINITI OE parts weren’t so expensive, but that’s not the dealerships fault. More

Half minutes states infinity has always been a great dealer for sales and service. Doug was great to work with. The process to get a loaner was pretty slow but it was not his fault. dealer for sales and service. Doug was great to work with. The process to get a loaner was pretty slow but it was not his fault. More

Doug helped me arrange to have my car serviced and to diagnose a couple of intermittent noises my car was making. He was very informative and kept me updated, which I appreciated greatly. He also arrange diagnose a couple of intermittent noises my car was making. He was very informative and kept me updated, which I appreciated greatly. He also arranged a last minute loaner because the work and diagnosis would take awhile and so I could work on other things while they took care of my car. Thank you very much Doug! More

Great service! Very knowledgeable staff! Dough explained what has to be done and gave me different service options with a price sheet for my choice of convenience. Will return for my next maintenance servi what has to be done and gave me different service options with a price sheet for my choice of convenience. Will return for my next maintenance service! More

So far so good after the transition from Motor werks to Zeigler. Will be back for a oil change shortly and tire rotation. Carlo was very courteous and attentive. Zeigler. Will be back for a oil change shortly and tire rotation. Carlo was very courteous and attentive. More

It was a great experience. Sebastian had all the work done efficiently, and my 2001 I30 looked like a new car it was beautifully cleaned. done efficiently, and my 2001 I30 looked like a new car it was beautifully cleaned. More

From the sales reps to the service department, I have had excellent experiences at the Infiniti Hoffman Estates location. Everyone is always friendly and the team makes it clear that they value their custome excellent experiences at the Infiniti Hoffman Estates location. Everyone is always friendly and the team makes it clear that they value their customers. More

Carlo is one of the most professional service advisors I have ever worked with. He is definitely an asset to Infiniti of Hoffman Estates. I was kept informed of the needed repairs daily. He went above and b have ever worked with. He is definitely an asset to Infiniti of Hoffman Estates. I was kept informed of the needed repairs daily. He went above and beyond to make sure the repairs were done correctly and was affordable. His hard work is definitely appreciated. I have already referred him to friends and family that own Infiniti vehicles. More

I went to Ziegler Hoffman Estates to perform service on the certified 2018 Infiniti Q50 Hybrid I bought in Sept. when it was still Motor Works. Service was well done after some negotiation with the used ca the certified 2018 Infiniti Q50 Hybrid I bought in Sept. when it was still Motor Works. Service was well done after some negotiation with the used car manager. Doug was the service rep and I think he tried to ensure my satisfaction. More