INFINITI of Hoffman Estates - Service Center

Really really really really really really really really really really really really really really really really really really really really really really really good service. really really really really really really really really really really really really really really really good service. More

Service was good. However, I had a coupon that wasn’t honored. When I informed the service associate, he wanted me to come back for additional services in order to apply the coupon. That’s not the level honored. When I informed the service associate, he wanted me to come back for additional services in order to apply the coupon. That’s not the level of service I expected from the dealership. More

AWESOME AWESOME AND AWESOME. I purchased a GREAT vehicle and I am so happy with my purchase. Bill was excellent salesperson everything went so smooth I left my coat at the dealership. I was so anxious to dr and I am so happy with my purchase. Bill was excellent salesperson everything went so smooth I left my coat at the dealership. I was so anxious to drive my new QX80. The vehicle is so nice I didn't want to take it out of the garage. I had a very good buying experience Although I do have to say I bought a vehicle but I went to purchase another QX80 but got a better vehicle with less mileage. Thanks Infiniti of Hoffman Estates. More

Got us in on a Saturday on short notice. Technician went for a ride with us. Gave a quick and fair estimate. Going back next week for the service. for a ride with us. Gave a quick and fair estimate. Going back next week for the service. More

Alec, Oscar and Bill were welcoming, informative and provided exceptional service throughout my visit. Their clear communication and humble nature created a personable and positive experience. Thank you provided exceptional service throughout my visit. Their clear communication and humble nature created a personable and positive experience. Thank you. More

Very helpful and accommodating. Understood my time frame and made arrangements to have a loaner car available to me on short notice. Carlo was a big help. and made arrangements to have a loaner car available to me on short notice. Carlo was a big help. More

Great service and accommodating staff. My wife was a bit Great service and accommodating staff. My wife was a bit frustrated but Sebastian did everything right and made sure we were happy with the service Great service and accommodating staff. My wife was a bit frustrated but Sebastian did everything right and made sure we were happy with the service More

Although as busy as they were that Saturday, Carlo attended to me with all his attention without rushing my service. He gave me his full attention and service as well when I picked up my car even sti attended to me with all his attention without rushing my service. He gave me his full attention and service as well when I picked up my car even still busy in the service drive. Attention & customer service goes a long way, and I appreciate that from Carlo a lot! More

Oscar was very helpful and efficient. I really appreciated his honesty and patience while explaining the recommended work. His approach to customer service is why I will be coming back to Ziegler appreciated his honesty and patience while explaining the recommended work. His approach to customer service is why I will be coming back to Ziegler. More

Excellent experience. Sebastian was very polite, accommodating and the work was completed in a timely manner. nothing bad to say about the location or the people. Highly recommended. accommodating and the work was completed in a timely manner. nothing bad to say about the location or the people. Highly recommended. More