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INFINITI of Hoffman Estates - Service Center
Hoffman Estates, IL
509 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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509 Reviews of INFINITI of Hoffman Estates - Service Center
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December 17, 2020
Happy with the service. Courteous and friendly and helpful on answering questions they also were spot on with time frame of when vehicle would be done helpful on answering questions they also were spot on with time frame of when vehicle would be done More
by MARILYN1524
Verified CustomerEmployees Worked With
Carlo Alvar
December 17, 2020
Excellent service, on time and under budget. Friendly and keeps you updated on progress of repair. Provided a thorough explanation of work in detail and answered all questions. keeps you updated on progress of repair. Provided a thorough explanation of work in detail and answered all questions. More
by JKULIGA0
Employees Worked With
Carlo Alvar
December 16, 2020
Awesome quick service for my oil change checked everything and topped off the miscellaneous fluids. Was told it would take about an hour but was done in 45 minutes. Thanks everything and topped off the miscellaneous fluids. Was told it would take about an hour but was done in 45 minutes. Thanks More
by NPFLOMM
Employees Worked With
Carlo Alvar
December 16, 2020
Thank you Carlo for an excellent service experience! Most importantly your suggestion and accommodation of the front fog light situation is very much appreciated. You went above and beyond! importantly your suggestion and accommodation of the front fog light situation is very much appreciated. You went above and beyond! More
by MALA
Employees Worked With
Carlo Alvar
December 16, 2020
The service is excellent. My car was ready when promised and cleaned inside and out! Carlo is thorough in explaining everything that was done and letting me know the progress of the car. Thank you! and cleaned inside and out! Carlo is thorough in explaining everything that was done and letting me know the progress of the car. Thank you! More
by LITAN228
Employees Worked With
Carlo Alvar
December 16, 2020
I have already responded to previous surveys and text messages. The service was great and so was the price, but please STOP with the emails and texts about surveys. Thanks! messages. The service was great and so was the price, but please STOP with the emails and texts about surveys. Thanks! More
by JMARCH1973
December 15, 2020
5 times I brought my car to this dealership, and they still can’t find problem. I drive my car every day, and it’s having really loud noise, but mechanics never heard anything. still can’t find problem. I drive my car every day, and it’s having really loud noise, but mechanics never heard anything. More
by ARTEM
Employees Worked With
December 10, 2020
Got an appointment very quickly. Car was fixed without any hassle. Good communication, friendly service. It was a pleasure doing business with Infinity of Hoffman. any hassle. Good communication, friendly service. It was a pleasure doing business with Infinity of Hoffman. More
by Thedude
December 09, 2020
Really great service by Oscar. I received a nice loaner while my car was in service. My car was repaired as requested and returned to us very clean...nice added value!!! while my car was in service. My car was repaired as requested and returned to us very clean...nice added value!!! More
by cigarcia1225
Employees Worked With
Doug Hirsch
December 09, 2020
Quality work with excellent communications and they set honest proper expectations. Infiniti of Hoffman Estates did an excellent job on our 2012 QX 56 service honest proper expectations. Infiniti of Hoffman Estates did an excellent job on our 2012 QX 56 service More
by KOBS
Employees Worked With
Doug Hirsch
