INFINITI of Hoffman Estates - Service Center

Took advantage of a 20% off battery deal just before the deep freeze started! I was in and out in 20 minutes and know I’m set for another 50k miles! deep freeze started! I was in and out in 20 minutes and know I’m set for another 50k miles! More

Car had odor after service that didn't exist before service but repairs were fine. We didn't need a loaner but one was offered which was nice! Service was completed in a reasonable time. service but repairs were fine. We didn't need a loaner but one was offered which was nice! Service was completed in a reasonable time. More

Worst dealership ever!! If you want to get ripped off then go here. And if you want a service center that could care less. This is your place. You might read this or not, but if your spending over 30,0 then go here. And if you want a service center that could care less. This is your place. You might read this or not, but if your spending over 30,000 go somewhere that actually cares about customer service. More

Very quick turnaround time with the service requested. Great clarity on the performance inspection and explaining future concerns about my vehicle with great recommendations included. Great clarity on the performance inspection and explaining future concerns about my vehicle with great recommendations included. More

the reason for my visit to infinity at Hoffman Estates was an oil change, the second time I had the pleasure of working with Sebastian, he is very competent. I really like the quick service in this locat was an oil change, the second time I had the pleasure of working with Sebastian, he is very competent. I really like the quick service in this location I highly recommend More

Total rip off. Paid tons of money for nothing I used to go lexus wdfl 1000% btr service. Beware going infinity. I rather go somewhere else. go lexus wdfl 1000% btr service. Beware going infinity. I rather go somewhere else. More

They were quick and great! I’ve not had a problem since I left to get my car checked. I was updated when it was done and what they did to the car. left to get my car checked. I was updated when it was done and what they did to the car. More

I felt like I was in good hands. All repairs were done in a timely manner and I appreciated the coupons that I received in the mail. a timely manner and I appreciated the coupons that I received in the mail. More

I first time visited this dealership. I had confirmation number with discount. They tried to charge full amount. 😒 But after I show them confirmation they gave me discount but stil not what supposed number with discount. They tried to charge full amount. 😒 But after I show them confirmation they gave me discount but stil not what supposed to be. Of course $10-$20 it's not big deal. But when s no honest it's bad. They didn't wash the car after they service. Some sales guys didn't have face mask(anyone may feel uncomfortable because of that). I don't think I will back to this place More