INFINITI of Hoffman Estates - Service Center

Service was good for me.It would be nice to know if the Service was good for me. It would be nice to know if the completion time is a little shorter or the end time is accurate. Service was good for me. It would be nice to know if the completion time is a little shorter or the end time is accurate. More

Always professional and helpful. Great experience this time as well. Came in bc the dustcover broke. Part was ordered and loaner offered to me. All good. time as well. Came in bc the dustcover broke. Part was ordered and loaner offered to me. All good. More

This dealership is very customer service-oriented and ensures you get the appointment time you need. They help you understand the work to be done and manages your expectations on costs. ensures you get the appointment time you need. They help you understand the work to be done and manages your expectations on costs. More

Very best dealership ever. Service shop is awesome. Everything from getting an appointment to getting the job done is easy. Sebastian was very knowledgeable, friendly, and took the time to explain ever Everything from getting an appointment to getting the job done is easy. Sebastian was very knowledgeable, friendly, and took the time to explain everything to me. More

Came in for an oil change, turns out a needed significantly more work than expected. Service team quickly set me up with a loaner car, and kept me updated on the progress of my car throughout. significantly more work than expected. Service team quickly set me up with a loaner car, and kept me updated on the progress of my car throughout. Very pleased with the customer service. More

Service was quick and friendly. Hourly rate for a simple fix was extremely high ($200/hr) but they got the job done and I'm confident in the quality. fix was extremely high ($200/hr) but they got the job done and I'm confident in the quality. More

Sebastien (service consultant) and Jessica (receptionist) were absolutely great! They were both very friendly, informative, and got me in and out of there for a service very quickly! I would certainly recomm were absolutely great! They were both very friendly, informative, and got me in and out of there for a service very quickly! I would certainly recommend Infiniti Of Hoffmann Estates. More

Dissatisfied bc I had to clear snow off my car and get in to find out my washer fluid is empty and my disabled sticker/shield missing. I paid over $500 for what? to find out my washer fluid is empty and my disabled sticker/shield missing. I paid over $500 for what? More

GREAT SERVICE!!!!! Very knowledgeable and very attentive excellent communication would definitely go there again and recommend this place to anyone KEEP UP THE GOOD WORK excellent communication would definitely go there again and recommend this place to anyone KEEP UP THE GOOD WORK More

I like to go to do any service and changing oil is very fast so far I like to go over there thanks si you soon fast so far I like to go over there thanks si you soon More