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INFINITI of Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
509 Reviews

509 Reviews of INFINITI of Hoffman Estates - Service Center

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May 14, 2021

Super service. Easy and quick . Clean neat work and free car wash . Coffee is great and everyone wearing a mask . Will keep coming back . Thank you More

by WALLYMIDWEST1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

I was unaware that zeigler had purchased this dealership. I was very pleased with the service that I received. Sebastian was very helpful and pleasant. I will be returning here for all my service More

by Deckerm1439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

INFINITI of Hoffman Estates responded

Thank you for giving us the opportunity. Infiniti of Hoffman Estates was bought by Zeigler Auto Group in January 2020.

May 04, 2021

Oscar the manager was really helpful and keep me updated on the progress of my repairs, they also washed my truck before they gave it back to me, thanks for your service!! More

by Manny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Lozada
Dec 17, 2021 -

INFINITI of Hoffman Estates responded

We appreciate the feedback and the five stars

May 03, 2021

Worked with Dave in service who was great! Fantastic communication throughout the entire process. He also explained the repairs/services in detail and completed the work quickly. More

by r.hofgesang
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave in service
Dec 17, 2021 -

INFINITI of Hoffman Estates responded

Thank you!

May 03, 2021

Great service. Great service. Great service.Great Great service. Great service. Great service. Great service. Great service. Great service. Great service. Great service. Great service. Great servic More

by Jimr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

INFINITI of Hoffman Estates responded

Great customer! Thank you for the five stars

April 27, 2021

Carlos and Sebastian are excellent people good customer service every time I bring the cars for service ,nice people I can trust and good communication More

by Fernando morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Alvar
Apr 29, 2021 -

INFINITI of Hoffman Estates responded

Thank you for the five stars.

April 26, 2021

I have always been treated right at Hoffman Infiniti. Never had any unresolved issues. Sevice performed was always on point without any follow up issues. More

by OTIGBUO.AUSTIN
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

INFINITI of Hoffman Estates responded

We appreciate your trust in Infiniti of Hoffman Estates for your service work. Thank you!

April 26, 2021

I appreciate the pick up and drop off option, saving me time and providing convenience. Thank you for the detail work, the car needed it. More

by AM4SP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar
Apr 29, 2021 -

INFINITI of Hoffman Estates responded

Thank you for the five stars!

April 25, 2021

David the manager provided exceptional service for my Q50. The whole staff there were kind and willing to offer assistance. I would definitely recommend this dealership to any Infiniti owner. More

by xDestyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Apr 29, 2021 -

INFINITI of Hoffman Estates responded

We appreciate the five stars!

April 16, 2021

Work was done quickly and only the work needed was done. Waiting area comfortable. Work was done quickly and only the work needed was done. Waiting area comfortable. More

by thor2kk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

INFINITI of Hoffman Estates responded

Appreciate the five stars

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