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INFINITI of Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
509 Reviews

509 Reviews of INFINITI of Hoffman Estates - Service Center

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May 26, 2021

Great service, always work to take care of customers needs. Friendly and knowledgeable staff. Goes above an beyond to make sure all your needs are taken care of. More

by Mike.S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Guzman, Carlo Alvar, Oscar Lozada
May 24, 2021

Excellent service especially David and service he was very nice polite knowledgeable and answered all my questions and my needs keep up the good work I will definitely come back More

by BESHARA21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Taroyan
May 24, 2021

This is a wonderful dealership. We have been client for many years. The staff is friendly and courteous. The service consultant is knowledgeable, courteous and friendly. More

by nalinzshah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021

My wife brought in her Infiniti G 37 as it was having tire issues and this dealership correct the problem and we’re very happy about it More

by JPUCL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

INFINITI of Hoffman Estates responded

Thank you for the five stars and trusting Infiniti of Hoffman Estates service department to get you safely back on the road.

May 21, 2021

Thank you for servicing my G37, experience has been nothing but pleasant each time I bring my car for oil change and tire rotation. Everyone in service department is pleasant , knowledgeable and profes More

by Hk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Alvar, Andrew Petrella, David Taroyan
May 20, 2021

Great service, great price, and clean dealership will go again and recommend the dealership to family and friends. Sebastián was very helpful. CAR WASH WAS GREAT More

by U.TAJ15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

INFINITI of Hoffman Estates responded

Thank you!

May 20, 2021

Sebastian was very courteous and attentive to my vehicles needs he did a great job. The dealership was optimal and the customer service was impeccable. Thank you!!! More

by Joecon40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

INFINITI of Hoffman Estates responded

We appreciate the five stars and your feedback on your experience.

May 18, 2021

My visits to this dealership have been wonderful! David (Amazing manager) and his staff are very friendly and go the extra mile. They were able to provide me a loaner just in case my vehicle wasn't done be More

by xDestyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Dec 17, 2021 -

INFINITI of Hoffman Estates responded

At Infiniti of Hoffman Estates we do our best to make servicing your vehicle convenient, including loaners. Happy you appreciated and shared,

May 17, 2021

Has been very good on service, awesome attitude and gave us a car to drive till my car was ready, car running good now , good job More

by stolis1265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Alvar, Andrew Petrella
Dec 17, 2021 -

INFINITI of Hoffman Estates responded

Thank you for sharing.

May 14, 2021

Great customer service thanks for everything! They kept me informed, gave me a loaner nicer then the car I brought in for service! Completed all the work I needed faster then I expected. More

by Shanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

INFINITI of Hoffman Estates responded

Thank you!

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