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INFINITI of Hoffman Estates - Service Center
Hoffman Estates, IL
509 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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509 Reviews of INFINITI of Hoffman Estates - Service Center
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July 01, 2021
The people at Infiniti are friendly and easy to work with. with. More
by MICHAELTMILLER1
Verified CustomerEmployees Worked With
Other Employees :
Carlo Alvar, Andrew Petrella, David Taroyan
June 29, 2021
Service was great, Trevor was great. Always a great experience when I have my vehicles serviced at Infiniti of Hoffman Estates. Job was done two earlier that expected, great job done. experience when I have my vehicles serviced at Infiniti of Hoffman Estates. Job was done two earlier that expected, great job done. More
by ALROY.GOMEZ
Employees Worked With
Trevor Slobodian
June 29, 2021
Well when I finish survey at the end last thing asking me to confirm my Email. I du put it but keep saying it's incorrect, so I can't finish survey because of that someone put in your sistem wrong email and to confirm my Email. I du put it but keep saying it's incorrect, so I can't finish survey because of that someone put in your sistem wrong email and I can't change it. More
by ZAHRUHIN.KARIC
Employees Worked With
June 25, 2021
Excellent service and people's. Service always on time and great. Sebastian always find a time for both our infiniti qx50 and qx60 to be service. and great. Sebastian always find a time for both our infiniti qx50 and qx60 to be service. More
by GV
Employees Worked With
June 23, 2021
Sebastian was absolutely amazing. He was not only patient to explain all of what was happening but ensured that it was related rather quickly. The service center was clean and friendly and allowed me to work to explain all of what was happening but ensured that it was related rather quickly. The service center was clean and friendly and allowed me to work while I waited..Sebastian saw to it that I was informed and updated on progress and that I felt good about service before leaving. I greatly appreciated him. More
by S. Harkness
Employees Worked With
June 18, 2021
Sebastian was very helpful and made the whole experience much easier and better to deal with. The work was excellent and I didn’t wait nearly as long as I thought I would have to for a full motor swap much easier and better to deal with. The work was excellent and I didn’t wait nearly as long as I thought I would have to for a full motor swap More
by BredIan
Employees Worked With
June 17, 2021
Service was very good. No problems at all. I will definitely bring back my car for anything that has to be done on it Thanks definitely bring back my car for anything that has to be done on it Thanks More
by DMARTIN25
Employees Worked With
June 12, 2021
Sebastian is kind and friendly! I know my car is in good hands when he’s around. Service is always quick and painless! Questions always get answered in a timely manner! hands when he’s around. Service is always quick and painless! Questions always get answered in a timely manner! More
by JOSHUA1450
Employees Worked With
June 11, 2021
After numerous conversations and attempted diagnosis’s the cause of the squeal around the motor was found and fixed. The service department refused to work on the car until the problem was specifically id the cause of the squeal around the motor was found and fixed. The service department refused to work on the car until the problem was specifically identified. That gives me confidence that future issues will honestly be determined and repaired appropriately. Good Job!! More
by STANGUILLAUME
Employees Worked With
