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INFINITI of Hoffman Estates - Service Center
Hoffman Estates, IL
509 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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509 Reviews of INFINITI of Hoffman Estates - Service Center
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August 22, 2021
Best service. Everyone very friendly and my veh was fixed and done when it was promised. fixed and done when it was promised. More
by TTONYSANC
August 19, 2021
The service was quick in and out explain everything that needs to be done to the vehicle and that was it The facility was very clean the service department explain everything tell me that needs to be done t needs to be done to the vehicle and that was it The facility was very clean the service department explain everything tell me that needs to be done to the vehicle good job More
by Larry Burton
Verified CustomerAugust 19, 2021
Awesome service! Everyone did a great job and couldn't be happier with the overall experience. Friendly, kept me updated of my vehicle, and it t turned out great! happier with the overall experience. Friendly, kept me updated of my vehicle, and it t turned out great! More
by GK2
Employees Worked With
Other Employees :
Gary Rosentreter, Andrew Petrella, Oscar Lozada, Duane Jackson, GEORGE KATSIKAS, David Taroyan, Duane Morton
August 18, 2021
I took my car for wash and had my bumper ripped open, came to found out that my bumper was fastened by dry wall screws, I purchased my vehicle from Infiniti of Hoffman Estates. My car was fixed at the sa came to found out that my bumper was fastened by dry wall screws, I purchased my vehicle from Infiniti of Hoffman Estates. My car was fixed at the same dealership and given back to my without cleaning even though I asked for it and was guaranteed my car would be cleaned. Also, my shop forgot to plug my signals lights which allowed cops to pull me over a dozen times in few days before i could take it back in. Again my car was given to me dirty, not to mention the net that was taken out of the trunk and my stuff was thrown around. Please learn how to service your customers better More
by Manni Hussain
Employees Worked With
Trevor
August 17, 2021
Did a good job in a reasonable amount of time. Waiting area is perfect for getting some work done while your car is being worked on area is perfect for getting some work done while your car is being worked on More
by Jack Puccinelli
Employees Worked With
August 16, 2021
Hoffman Infiniti location is easily accessible. Staff are approachable and friendly. Sebastian is respectful and easy to talk to. Their service is excellent. I am happy with the service received. approachable and friendly. Sebastian is respectful and easy to talk to. Their service is excellent. I am happy with the service received. More
by CATHYHAN2000
Employees Worked With
August 13, 2021
I like this place since I bought my first lnfini from dealer Infiniti of Hoffman Estates. I always go to the place for my service. Nice people with excellent knowledge. Professional technical skills. Be dealer Infiniti of Hoffman Estates. I always go to the place for my service. Nice people with excellent knowledge. Professional technical skills. Best service. More
by Beata Krupicka
Employees Worked With
August 12, 2021
The employees at Infinity of Hoffman Estate are always friendly and professional! Sebastian goes above and beyond to make sure customers are satisfied. The store is always clean. friendly and professional! Sebastian goes above and beyond to make sure customers are satisfied. The store is always clean. More
by Kim
Employees Worked With
August 12, 2021
The service center was good, but the overall experience with the dealership was not good. I would not come back. I admit there was an extenuating circumstance with my car and getting into the dealershi with the dealership was not good. I would not come back. I admit there was an extenuating circumstance with my car and getting into the dealership, but Vince was rude to me and the cashiers were rude to my wife. The service advisor was very good and polite. More
by DAVID.VANWINGEREN
Employees Worked With
Other Employees :
Vince Vassel was rude and so was the cashiers to my wife.
August 09, 2021
The dealership is great! My 2nd car! And although the people in the Service Department are friendly for some unfortunate reason the Service Technicians never get everything done correctly. people in the Service Department are friendly for some unfortunate reason the Service Technicians never get everything done correctly. More
by CHRIS H SALTOUROS
Employees Worked With
TREVOR
