INFINITI of Hoffman Estates - Service Center

This dealership is where I bought my QX50 and where I continue to go for service. I have had only great experiences with service, knowledge and communication. Sebastian has handled my last couple of serv continue to go for service. I have had only great experiences with service, knowledge and communication. Sebastian has handled my last couple of services with professionalism and courtesy. More

Sebastian and Oscar were both very informative and helpful. Service was great and well gone. Exceeded my expectations. Nothing else to say 25 word minimum is stupid helpful. Service was great and well gone. Exceeded my expectations. Nothing else to say 25 word minimum is stupid More

The location is very clean and the staff there are very professional and made sure that we were taken care of with a great service and experience. professional and made sure that we were taken care of with a great service and experience. More

Trevor was great. Communicated clearly and met deadlines. Could not be happier with the service provided by Trevor. Will definitely bring more of my Infiniti's when I require service. Could not be happier with the service provided by Trevor. Will definitely bring more of my Infiniti's when I require service. More

Excellent and very very very very very very very very very very thorough and very timely service very and very complete. Look forward to going back there very very thorough and very timely service very and very complete. Look forward to going back there More

Communication would be better and if Oscar Lozada was not peeking around the corner trying to hear how my visit went would of been great. Because the last time I was there I never wanted to come back and he peeking around the corner trying to hear how my visit went would of been great. Because the last time I was there I never wanted to come back and he was the one that service me. More

They work on my vehicle and they fixed the problems.Sevice assistance Sabstian is very nice to explain the problems. He gives honest advises. I give my A+ rating for Sabstian. problems.Sevice assistance Sabstian is very nice to explain the problems. He gives honest advises. I give my A+ rating for Sabstian. More

I went in for an oil change and was greeted with friendly and fast service. They did a check up and topped off all my fluids. I had time to kill so I had them change the oils in the differential front and re and fast service. They did a check up and topped off all my fluids. I had time to kill so I had them change the oils in the differential front and rear. I will be back again as a regular customer. More

The dealership provided me with excellent service. It was quick and Sebastian answered all my questions. I will definitely be returning. Thank you so much! quick and Sebastian answered all my questions. I will definitely be returning. Thank you so much! More

The service is great! Sebastian always takes care of me and my car . They don’t carry loaners anymore which is a bummer. Prices are reasonable and my car . They don’t carry loaners anymore which is a bummer. Prices are reasonable More