INFINITI of Hoffman Estates

Very professional and friendly dealership I just purchased a vehicle yesterday and was very surprised by the quick process of my paperwork. They let me drive away in my new vehicle in a very s I just purchased a vehicle yesterday and was very surprised by the quick process of my paperwork. They let me drive away in my new vehicle in a very short time. My salesman's name was Walter Watts and he has made my waiting time a bliss and also our test drive was great. He was very prompt and experienced in explaining all gadgets in the vehicle!! I also have to mention Brad Klages in financing who was very honest and to the point. I didn't expect this kind of pleasant atmosphere because this was my first time purchasing Infiniti. Unlike other dealerships I can highly recommend this one anytime and I would recommend Walter Watts without hesitation as a personal salesman. He is very friendly :) Both thumbs up. I would do this all over again! More

Professional service Kira the service adviser was absolutely terrific! The work done on my car was first rate and fixed an issue. Nice to find a place that cares about the Kira the service adviser was absolutely terrific! The work done on my car was first rate and fixed an issue. Nice to find a place that cares about the customers experience. My hats off! More

Awesome John lee in sales is the best. Even though I was crazy with all the back and forth he still always had a smile on his face. You have to ask for him. A John lee in sales is the best. Even though I was crazy with all the back and forth he still always had a smile on his face. You have to ask for him. And Brad Klages in finance is great too! More

Awesome purchase experience! I bought a 2011 Infiniti over the internet from Infiniti of Hoffman Estates. The sale employee I worked with was Jon Boorom. This was a long distance I bought a 2011 Infiniti over the internet from Infiniti of Hoffman Estates. The sale employee I worked with was Jon Boorom. This was a long distance purchase and Jon worked with me on every step of the transaction. They even went out of their way for me for delivery of the car. I will deal with them again when Im ready for my next car purchase. A+++ More

Great buying experience! I recently bought a new car from infiniti of Hoffman estates and had a wonderful experience. I test drove the Infiniti Q50 and sat down with Walter af I recently bought a new car from infiniti of Hoffman estates and had a wonderful experience. I test drove the Infiniti Q50 and sat down with Walter afterwards and had a hassle free, straight forward negotiation. I appreciated their willingness to work with me on the price and meet me exactly when I wanted to be. I walked in that dealer with the mind set that I was willing to buy a car within a month but due to their friendly and helpful sales people I felt confident that I got an unbeatable deal as I drove off in my new car! More

Excellent Customer Service Ronnie was a pleasure to do business with and made my car shopping experience a pleasant one! He was very professional and made me smile. I am very Ronnie was a pleasure to do business with and made my car shopping experience a pleasant one! He was very professional and made me smile. I am very happy with my purchase and would highly recommend this dealership to a family member or to a friend. More

Outstanding Service Walt was outstanding! He demonstrated extensive knowledge of the 2014 Q60 during our test drive, extemely responsive in getting our trade in appraise Walt was outstanding! He demonstrated extensive knowledge of the 2014 Q60 during our test drive, extemely responsive in getting our trade in appraised and the deal executed. He was very accomodating and thorough in going over all the features. I absolutely love my Q60, it's stunningly beautiful with outstanding performance! I'm thrilled with my purchase. Everyone at the dealership was extremely friendly. Highly recommend Walt. He will take great care of you. More

Great customer service Walt was amazing to work with. He was very patient and accommodating to our needs when buying our next car. We are very happy with our 2011 G37x purc Walt was amazing to work with. He was very patient and accommodating to our needs when buying our next car. We are very happy with our 2011 G37x purchase. We would highly recommended Walt Watts if you are trying to purchase a new car! More

Great experience!!! Walter was great, and provided many options/solutions to my car needs. Very friendly, and helpful. Would buy another car from Walter. Would of taken Walter was great, and provided many options/solutions to my car needs. Very friendly, and helpful. Would buy another car from Walter. Would of taken more time to go over the details of the final price and warranty before signing in the future. Recommend not bringing your kids during signing. I will recommend him to my friends and co-workers. More

Nice job Great car so far and while there was some pressure environment, things worked out well. I do like that our sales guy follows with us periodically and Great car so far and while there was some pressure environment, things worked out well. I do like that our sales guy follows with us periodically and genuinely seems interested in making sure we are happy after the fact. More