INFINITI of Hoffman Estates

I had a fantastic experience purchasing my new car thanks to the amazing team at [Dealership Name]! Joel, my salesperson, was incredibly helpful, knowledgeable, and patient throughout the entire process. He to the amazing team at [Dealership Name]! Joel, my salesperson, was incredibly helpful, knowledgeable, and patient throughout the entire process. He made sure I was comfortable every step of the way and took the time to answer all my questions without any pressure. James, the sales manager, was also great to work with—transparent, fair, and really worked to make sure everything came together smoothly. The entire process was straightforward, and I truly felt like they had my best interests in mind. Couldn’t be happier with my new vehicle and the service I received. I highly recommend asking for Joel if you’re in the market for a car—he’s top notch! More

First class operation. Beautiful facility with extremely pleasant employees that helped us through the entire process. Joel Gappa was a real please to work with. He will de Beautiful facility with extremely pleasant employees that helped us through the entire process. Joel Gappa was a real please to work with. He will definitely get my first call on our next car purchase. Thanks again! More

Joel Gappa was amazing to work with from start to finish. He made the entire process easy and the service was top notch. I would highly recommend Joel to anyone and would for sure work with him again for fut He made the entire process easy and the service was top notch. I would highly recommend Joel to anyone and would for sure work with him again for future car purchases! More

OMGosh! !! I HIGHLY recommend INFINITI of Hoffman Estates to anyone that is looking for a vehicle. My recent car buying experience at INFINITI of Hoffman Esta !! I HIGHLY recommend INFINITI of Hoffman Estates to anyone that is looking for a vehicle. My recent car buying experience at INFINITI of Hoffman Estates was exceptional! Patrick was incredibly knowledgeable, helpful, and patient. Patrick, Steve, Stan, and Romino went above and beyond. The entire team was awesome. I felt genuinely valued as a customer. Thank you INFINITY of Hoffman Estates!!! More

Joel was very helpful in securing the exact Q50 I was looking for and followed up securing the additional accessories I requested. looking for and followed up securing the additional accessories I requested. More

I want to give a big shout out to Hoffman Estates Infiniti. On October 12, 2024 I had telephone the mentioned Infiniti Dealership and had spoke with Steve Serofino about leasing a new Q50 Infiniti f Infiniti. On October 12, 2024 I had telephone the mentioned Infiniti Dealership and had spoke with Steve Serofino about leasing a new Q50 Infiniti for my wife. Steve was very professional, courteous and knowledgeable. He was very concerned about meeting all my vehicle needs. After speaking with him for 20 minutes, I developed a trust in him and drove to the dealership. Once there, Steve had Joe Gappa show my wife and I the car we spoke about on the phone, which was a 2024 Infiniti Q50. Everyone at this dealership was very friendly and everyone welcomed us. Our sales person Joe Gappa was excellent. He explained the vehicle to its fullest extent. Joe Gappa demonstrated full concern on our vehicle purchase and was a pleasure to see a salesperson enjoying his career. I want to thank everyone at the Hoffman Estates Infiniti Dealership, especially Steve Serofino and Joe Gappa for the extreme care set forth to my wife and I. More

Joel was so helpful and friendly and also a great communicator! He made the buying process from out of town easy! communicator! He made the buying process from out of town easy! More

I bought an Infiniti QX80 from Joel Gappa. Joel was exceptional and a pleasure to work with. He really knows the car business and particularly Infiniti. He never once pressured me into a decis Joel was exceptional and a pleasure to work with. He really knows the car business and particularly Infiniti. He never once pressured me into a decision and made the buying experience very pleasant. Every person I encountered at Ziegler Infiniti of Hoffman estates was an absolute pleasure to work with. The manager even emptied out his QX80 so I could have a loaner vehicle while they prepared mine for delivery. I would highly recommend Joel and the entire crew at Infiniti of Hoffman Estates. More