Back

INFINITI of Gwinnett - Service Center

Duluth, GA

4.4
203 Reviews

203 Reviews of INFINITI of Gwinnett - Service Center

Sort by
April 03, 2018

Great customer service The service adviser, Bobby, was professional and courteous. He made sure my car was taken care of timely. He was also responsive and knowledgeable. Ov More

by NIPABAIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby
Apr 06, 2018 -

INFINITI of Gwinnett responded

On behalf of all of us at INFINITI of Gwinnett, especially Bobby, thank you for a beautiful review! We are thrilled that you enjoyed your experience at our dealership. Thank you from the INFINITI of Gwinnett Team!

April 03, 2018

Fast friendly service! Every vehicle maintenance I schedule gets done on time and past my expectations with the service and quality provided as a customer with a busy schedu More

by shotoutsushi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Simpson
Apr 06, 2018 -

INFINITI of Gwinnett responded

Thank you so much! It was our pleasure serving you and we hope to see you again!

April 03, 2018

efficient and easy A1 service and i couldn’t ask for a better customer relation experience. Harvey is one xxxx of a guy and I throroughly enjoyed being at Infiniti of Gw More

by JEREMIAHHULSEY35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Hollander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2018 -

INFINITI of Gwinnett responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. And we agree, Harvey is an awesome guy! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

April 02, 2018

This Is what service looks like Always excellent service, they let you know how long it will take and update you on what is happening to your car. The staff is always friendly and co More

by KMack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea
Apr 06, 2018 -

INFINITI of Gwinnett responded

Thank you so much! All of us at INFINITI of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

April 02, 2018

took to long I had a scheduled appt for 11 am and supposed to an hour and it took almost 2 hours to complete. car was clear ok More

by JONES99MONTECARLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
other service wrjter
Apr 13, 2018 -

INFINITI of Gwinnett responded

First, I would like to thank you for taking the time to review your recent experience at INFINITI of Gwinnett. It is only through feedback such as yours that we are able to create a better experience for our customers. I was disappointed to read of your recent service experience. We have taken steps to improve this process for your future service visit.

April 02, 2018

Oil change Andrea is always so helpful when I come to get an oil change. She also informs me of any other services that may be needed and or will need soon. I More

by MELISSALANGCRC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea in service
Apr 06, 2018 -

INFINITI of Gwinnett responded

Thank you so much! All of us at INFINITI of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

April 02, 2018

Excellent I owned 2014 QX50. I had a lot done, all of which was needed. I think the price was very good. I am very satisfied! I will continue to take my car t More

by JJREED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 06, 2018 -

INFINITI of Gwinnett responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

March 31, 2018

Excellent Customer Service Every time I come in for service, the representatives are very personable and upbeat, making sure that all of my needs are met and my car is well take More

by SKFLEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriane Alexander
Apr 06, 2018 -

INFINITI of Gwinnett responded

Thank you so much! All of us at INFINITI of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

March 30, 2018

pleasant and proffesional! the service consultant was very knowledgeble and helpful. made the while experience very pleasant. the whole team worked in sync!! the work was done i More

by EGURGOV1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Hukic
Apr 06, 2018 -

INFINITI of Gwinnett responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

March 30, 2018

Very fast service for oil change. I just needed an oil change. I was greeted in the service lane before I got out of my car. Andrea handled my visit and was very professional and knowl More

by Milesg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea
Apr 06, 2018 -

INFINITI of Gwinnett responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

...
9
...