INFINITI of Gwinnett - Service Center

Express Oil Service I recently visited INFINITI of Gwinnett for an Express Oil Service. Adriane, the Service Advisor, was very responsive and did an excellent job of exp I recently visited INFINITI of Gwinnett for an Express Oil Service. Adriane, the Service Advisor, was very responsive and did an excellent job of explaining the results of the complimentary multi-point vehicle inspection performed by Josue Guzman. Josue is also great to work with. He's very pleasant and takes the time to explain complex service issues, as needed. I certainly plan to return to have additional work performed in the future. More

Very good Everything went smoothly. The work was done in a timely fashion. Everyone was well informed & polite. Thanks for washing the car. I have nothing else Everything went smoothly. The work was done in a timely fashion. Everyone was well informed & polite. Thanks for washing the car. I have nothing else to say. More

Commitment to their customers! Thank you William Rush lll and Bobby for taking your time and going out of your way to help me get my car down to the dealership for service. Because Thank you William Rush lll and Bobby for taking your time and going out of your way to help me get my car down to the dealership for service. Because of my husband’s medical needs, I cannot spend a lot of time away from him. They had my car picked up, provided a loner for me, and completed the maintainance due. I had tears of joy because of their kindness. Everyone involved were very kind and respectful. Thank you again for such wonderful service. More

Recent interaction Harvey was attentive to our service requests and knows the importance of making the customer feel comfortable. Building the customer service relation Harvey was attentive to our service requests and knows the importance of making the customer feel comfortable. Building the customer service relationship is key and Harvey understands this. Thanks Harvey!!! More

Exceptional Great service as usual with prompt attention and the ability to handle my needs with a smile. Everyone there was friendly but Harvey Hollander can't Great service as usual with prompt attention and the ability to handle my needs with a smile. Everyone there was friendly but Harvey Hollander can't be beat in terms of knowledge and the help he gives. More

Exceptional Service I came in and had no problem getting my vehicle in right away. I was provided friendly and timely service from Mrs. Andrea Walker. The service area al I came in and had no problem getting my vehicle in right away. I was provided friendly and timely service from Mrs. Andrea Walker. The service area always has snacks available and I had a nice quite place to sit and wait. Great service! More

Excellent service Exceptional customer service from the time I dropped off my car to when I picked it up. Bobby was so friendly, knowledgeable, and accommodating! I was Exceptional customer service from the time I dropped off my car to when I picked it up. Bobby was so friendly, knowledgeable, and accommodating! I was truly amazed at the customer service More

Exceptional customer service! I went for oil change and service provided by Adriana was top notch. She was very detailed explaining few issues they found during car service. I felt I went for oil change and service provided by Adriana was top notch. She was very detailed explaining few issues they found during car service. I felt she was very honest. I'm going back for next service! More

Great service and treats us well. Greg is very knowledgeable and is a pleasure to work with. Whenever we have to go in for service, we get greeted in the service lane and taken into a Greg is very knowledgeable and is a pleasure to work with. Whenever we have to go in for service, we get greeted in the service lane and taken into an advisor or the lounge. I am glad I chose this dealership! More

Top Notch Recent experience with service department was flawless. Excellent communication both in terms of scheduling and also during the process. Very helpful Recent experience with service department was flawless. Excellent communication both in terms of scheduling and also during the process. Very helpful and friendly staff. Thanks Adrienne Alexander! More