INFINITI of Gwinnett - Service Center

INFINITI of Gwinnett makes a routine service extraordinary! From the time I drop-off my SUV, speak to a customer service rep, to when it is returned, I have come to expect excellent service at INFINITI of Gwinn From the time I drop-off my SUV, speak to a customer service rep, to when it is returned, I have come to expect excellent service at INFINITI of Gwinnett. No hidden surprises, my car is returned when it is promised, and I usually know how much its going to cost. I highly recommend purchasing your car here and bringing it back for service here! More

Satisfied w work BUT no call back on driver sideview damage The service manager or someone else was to call back same day regarding loose driver's sideview mirror that was knocked loose so it is "floppy" and tu The service manager or someone else was to call back same day regarding loose driver's sideview mirror that was knocked loose so it is "floppy" and turns in vs. remaining steady. Still no call back and been a few weeks... hopefully they can see this review and call back. More

Great as usual Great experience as usual. Not much explanation needed. Service was performed in a timely manner, and the accommodations were excellent. I always enjo Great experience as usual. Not much explanation needed. Service was performed in a timely manner, and the accommodations were excellent. I always enjoy my Infiniti of Gwinnett experience! More

Gwinnett service center My experience with the service center was amazing! They were all very helpful and quite friendly. Everyone in the dealership was very accommodating as My experience with the service center was amazing! They were all very helpful and quite friendly. Everyone in the dealership was very accommodating as well. I highly recommend!!! More

Very Happy Great fast service. Mr. Hollander is from Michigan so it was no surprise he know a lot about cars. I was in and out in no time at all. Great fast service. Mr. Hollander is from Michigan so it was no surprise he know a lot about cars. I was in and out in no time at all. More

Service Experience This was my second time having my car serviced here. Just as last time, the service was great. They took me right away and gave me a loaner, which is This was my second time having my car serviced here. Just as last time, the service was great. They took me right away and gave me a loaner, which is wonderful and very convenient. I never have to be without a car and always know that I will have the same, if not a better car to use while mine is being serviced. More

Great Dealership I have been a customer for 7 years and in all of my past experiences with dealers Gwinnett Infiniti stand above all the others. Everyone is friendly I have been a customer for 7 years and in all of my past experiences with dealers Gwinnett Infiniti stand above all the others. Everyone is friendly and very attentive to all of my needs. My service advisor is Harvey Hollender who is always on point to make sure all of my vehicles needs are taken care of when needed. He always makes sure I have a loaner vehicle whenever I need one which makes scheduling my day extremely easy. The service greeter are also top shelf and make you feel welcomed every time you visit the service department. I also commend the fact that the service manager is also available to help you if needed. I would highly recommend Infiniti of Gwinnett to any of my friend or family to buy a vehicle or have their Infiniti serviced. More

quick service My battery died and they got me in right away, replaced my battery and. I was on my way!! The warranty was still in effect and they replaced and appli My battery died and they got me in right away, replaced my battery and. I was on my way!! The warranty was still in effect and they replaced and applied it to my bill no questions asked!! Great service More

Battery replacement Had the original battery replaced under warranty a couple of years ago; recent battery replacement proved to be loosing the charge. Called for a secon Had the original battery replaced under warranty a couple of years ago; recent battery replacement proved to be loosing the charge. Called for a second warranty replacement and service was arranged. Replacement was only partially covered but everything was explained and work was completed. I was a happy/safisfied customer. More

Great customer service. I am always treated with respect. I have always been satisfied with the work they have done on my vehicle. They are expedient. Bathrooms are always cl I am always treated with respect. I have always been satisfied with the work they have done on my vehicle. They are expedient. Bathrooms are always clean. More