INFINITI of Gwinnett - Service Center

Oil change, filter change I was informed about the things that I needed done with this service. They kept me informed of what was being done and service was completed before th I was informed about the things that I needed done with this service. They kept me informed of what was being done and service was completed before the he time I was told More

Maintenance service Purchased a QX 60 last year and the performance and service have been outstanding. Scheduled an oil change and service during our visit to Atlanta.. Purchased a QX 60 last year and the performance and service have been outstanding. Scheduled an oil change and service during our visit to Atlanta.. Ms Alexander coordinated our service and she very courteous and professional. Also had an opportunity to meet with Jana who is the reason we got our QX 60 from Gwinnett. More

Great customer service experience My experience at Infiniti of Gwinnett has always been positive. The service reps are both professional and informative. In addition to their customer My experience at Infiniti of Gwinnett has always been positive. The service reps are both professional and informative. In addition to their customer lounge which has a quiet and inviting presence. More

G37 Service Appointment Service appointments are easy to schedule, and the process of waiting in their cozy usually well stocked area and/or getting a loaner runs smoothly. B Service appointments are easy to schedule, and the process of waiting in their cozy usually well stocked area and/or getting a loaner runs smoothly. Bobby is a great, courteous and well trained service specialist with the highest standards, He makes the whole entire experience amazing! More

Routine Maintenance As usual, fantastic experience having my SUV serviced. Quick, easy and Harvey in service was outstanding. Car was cleaned and returned better than whe As usual, fantastic experience having my SUV serviced. Quick, easy and Harvey in service was outstanding. Car was cleaned and returned better than when I arrived. More

Great I had a great and pleasant experience. Didn't have a lot of time, but Harvey made it work. Thank you for your honesty and service I had a great and pleasant experience. Didn't have a lot of time, but Harvey made it work. Thank you for your honesty and service More

Professional In Every Way I had a 7am appointment and was greeted by Adriane, the Service Advisor. She was very pleasant and courteous in every way. She kept me updated on th I had a 7am appointment and was greeted by Adriane, the Service Advisor. She was very pleasant and courteous in every way. She kept me updated on the progress of the work that was being done to my 2017 Q50 Red Sport. A+++ on my experience. I also met Jack Miller who was the Technician, also a fine young man. More

Always exceeds my expectations Prior to owning my Infinity, I owned a Toyota Highlander. I dreaded, every time I needed to take it in for service. I constantly felt like I was tr Prior to owning my Infinity, I owned a Toyota Highlander. I dreaded, every time I needed to take it in for service. I constantly felt like I was trying to be up sold and taking advantage of for services I didn’t need. Then we became owners of Infinity’s. The service personnel, has exceeded my expectations and always go above and beyond to make my service visits a great experience. They never try to up sell me, just give the facts and service my car as needed. I appreciate A company I can trust, knowing they have my best interest at heart. If you’re looking for a new vehicle, Infinity Gwinnett is the place to not only find a great car, but a service team that will take care of you. You can’t go wrong but using them! More

Service Appt I received A plus service. She was very polite and was able to get me in and out. I would definitely return here again in the future. I received A plus service. She was very polite and was able to get me in and out. I would definitely return here again in the future. More

Quality experience We know we can rely on Harvey and the service department to keep us safe on the road while never failing to accommodate our schedule. We know we can rely on Harvey and the service department to keep us safe on the road while never failing to accommodate our schedule. More