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INFINITI of Gwinnett - Service Center

Duluth, GA

4.4
203 Reviews

203 Reviews of INFINITI of Gwinnett - Service Center

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February 06, 2025

I have been service my QX60 at Gwinnett Infinity for the past 4 years and always their services are great. They are courteous and always keep you informed on the needs of the car. Harvey is the best. More

by nltarga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Hollander
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

My experiences keep getting better and better. These people I call my family. Bravo Zulu More

by STEPHEN PARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Hollander
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Excellent and quick service. I’ve been taking cars here for 26 years and have never been disappointed. Thanks to everyone in service and to my service rep, Harvey Hollander. More

by Skip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Hollander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

I would like to say Thank you to Greg Brennan for taking the necessary steps to get my car back on the road! More

by Jhazsmin.moore
Recommend Dealer
Yes
Employees Worked With
Greg Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

I purchased a set of 4 tires from another vendor (same tires better price). Since one of the replaced tires was flat there was a large yellow flat tire indicator on my dash. But even after a week of dri More

by LCD
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Did not get a name
Dec 04, 2023 -

INFINITI of Gwinnett responded

We are sorry to hear you encountered this. That should not have been the response received. We are unable to locate your account based on the LCD user name listed here. Please contact our Service Manager, Greg Brannan, and we will get this resolved immediately. Thank you! Infiniti of Gwinnett.

Dec 04, 2023 -

LCD responded

Thank you for the prompt response. I was able to get the dash reset where the tires were purchased. But I do appreciate your wanting to address my concern. Usually I receive great service from Infiniti and expect to continue to do so in the future.

Dec 04, 2023 -

INFINITI of Gwinnett responded

That is good news! Thank you for your response and we are 100% committed to providing you with excellent service. Thank you for continuing to be a loyal Infiniti of Gwinnett client!

November 10, 2023

Everyone is knowledgeable, friendly, and they are willing to take all the time you may need to select your vehicle. Take care customer More

by gerardo.salerno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devyn Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

Excellent service and very attentive to your service needs. Service advisor was helpful and informative. More

by radderley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Hollander
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2023

The dealership and the advisor are all respectful, knowledgeable and caring. I had an amazing experience and time with this dealership and my advisor. Awesome dealership. 10/10 experience More

by Joshua Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soraya Doyle-5 stars!!
July 29, 2023

Oil change was due just before my trip to Florida. Infiniti offered me a quick turnaround and was out in time to complete other errands More

by randyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Tabakovic
April 30, 2023

Top tier service. They even service my 250k+ 2005 FX45 and also treat me as if i bought My FX45 from them!!! More

by Zo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Hollander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devyn Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

INFINITI of Gwinnett responded

Zo, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Gwinnett! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2023 -

Zo responded

Infiniti of Gwinette is truely my favorite Infiniti Dearlership... And to all of you... Have a stellar day!!!

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